If you operate a small or medium business and don’t have a Policy and Procedure Manual - the big question is WHY NOT?
Here are 7 huge benefits of having a policy and procedure manual in your business.
Know what to do…
The first benefit you will see immediately is that your team will actually know what to do.
WOW ! That is ground breaking! (Sarcasm Intended)
The funny thing is – so many small business have staff that have no idea what they should be doing. OK, they might know 50% or 60% of the job, but the other 40% is a mystery.
This is because no-one has ever told them. Amazing HUH?
- Do your staff know everything they need to know when it comes to their role?
- Have you ever told them everything they need to know?
If not – it is time for a POLICY and PROCEDURE MANUAL in your business.
You the business owner will be able to save time. How?
You won’t need to repeat yourself over and over again. Every time a new employee starts in your business – what happens?
Chances are someone – either you or your Human Resources Manager (If you have one) has to show this new employee the ropes.
How much time does that waste?
OK – you don’t need to leave them in the corner by themselves, but if you have a Policy and Procedure Manual – you can point them in the right direction and request that they refer to it for as much of the tasks as possible.
One Place For Everything…
You will have policies and procedures in place that are the ‘rules’ of your business.
- Don’t like rules?
- Think that rules are to be broken?
- If you do – what sort of business are you running?
If you don’t want to call them rules – call them something else.
How about guidelines? Your team need guidelines. They need to know what is right and what is wrong. What to do and what not to do. Where to find things. How to put things back and how to leave things for others to use. The list goes on and on…….
Otherwise what will they do? Whatever they wish!
Imagine the chaos you will have then.
A Policy and Procedure Manual gives you the opportunity to put every rule, guideline, procedure, policy, written advice and step by step instruction in one place.
It does not need to be complicated. You run a small or medium business – you aren’t sending rockets to the moon.
So chances are it only needs to be clear, simple BUT effective.
A Policy and Procedure Manual will help you ‘flush out’ your business processes and make your business more efficient.
This is a HUGE ONE !
- Imagine what your business can do if it is more efficient?
- Will it make more money?
- Will it achieve it’s goals faster?
Efficiency is everything in a competitive business environment. OK, if you work in the government – chances are it isn’t as important. In the private market efficiency is about survival.
Be efficient or struggle.
Last but not least, your business will become more profitable.
- Your team will be more efficient
- You will be more efficient
- Mistakes will be eliminated
- Less mistakes means happier customers and repeat business
- More time to deliver better quality…
The list goes on and on about how this one document will improve your business profit. If you don’t thank a Policy and Procedure Manual is that important in your business – think again.
You are leaving money on the table. Big chunks of it. Money that your competitors are taking off the table!
Improve your business today and get hold of a Policy and Procedure Manual and watch the dramatic turn around it makes to your business.
If you have any comments – please leave below. Get the discussion going about how you have improved your small business.