Welcome to Digital Documents Direct


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Digital Documents Direct have a range of templates available for immediate download. All of our templates and documents are easy to download and easy to change to suit your needs. Search for templates using the search box to the right. We have a 100% Money Back Guarantee with all of our templates so you can be confident you are dealing with a reputable supplier.

We use Paypal as our online merchant provider. We use E-Junkie to deliver our files electronically.paypal-ejunkie-logosPLEASE NOTE:
You DO NOT need a Paypal account or E-Junkie account to purchase our templates.

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Welcome to Digital Documents Direct

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Ensuring Business Quality

If you run a small business one of the most important aspects is ensuring your business is delivering quality.

This is critical if you want your business to survive.

I have suppliers that work for our small business and occasionally they make mistakes. This immediately has a flow on effect on my time and my business. Yes – it is forgivable however it would be better if they paid attention to detail and got it right instead.

Yes – we make mistakes as well, however we also try and ensure mistakes don’t go out the door because if they do – it has repercussions on our small business.

It is important that you do the same things – stop the mistakes from going out the door to ensure your business is delivering the best possible.

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Get More Website Traffic than Bejing Rush Hour…..

You probably have received one of those emails from people promising Search Engine Optimization services and fantastic results. I have – I get them all the time and they are so annoying.

Get more website traffic than Bejing Rush Hour.....

Get more website traffic than Bejing Rush Hour…..

The truth is – Search Engine Optimization isn’t rocket science. Play by the basic rules and you can get good results yourself.

Website Traffic Tip 1


Ensure you use a great website platform like WordPress. This makes a big difference and set it up correctly – Hint: Permalinks.

Website Traffic Tip 2


Ensure your business is listed on Google Maps. This also makes a big difference in the eyes of Google and let’s them know your business is legitimate.

Website Traffic Tip 3


Ensure your website it optimized for mobile. You can do this free if you are using WordPress. Just install a mobile compatible plugin.

Website Traffic Tip 4


Make sure you have a blog and ensure it gets updated regularly. This keeps your site fresh and keeps people coming back.

Website Traffic Tip 5


Create Facebook and Linked In accounts and link back to your site. These 2 are important as well as some of the other large social media sites. Getting a social media presence also makes a big difference to how Google views your business.

Don’t fall for those Search Engine marketing so called experts. They are likely to do more damage than good to your website.

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Feeling Worn Out?

shoesSmall and medium business owners work hard for their money. However, they may not necessarily need to.

Delegation is one of those tricky things that needs to be applied with skill and perseverance.

Are you a Control Freak or so relaxed anything could happen?

The key to success is to be aware of your own capabilities, delegate everything you can but maintain control. This means utilizing systems to maintain that control you need to ensure quality across your business.

Check sheets are a simple and effective tool that ensure your team are meeting the required standards.

Let’s look at a basic example: Selling a car

You are a car yard owner and employ staff to help you sell cars.

Your wholesale cars come in from the Auctions and you need your team to prepare them for sale. How easy is it to produce a check sheet that they need to follow to esnure the car is ready for sale?

It could be something like:

1. Take the car to the wash bay and vacuum the inside first. CHECK.

2. Once it is vacuumed inside, wash the outside. CHECK.

3. Once clean, check all the lights to see if they are operational. CHECK.

4. etc etc

You get the idea I am sure……This could be applied to almost any type of business.

A simple list written out for your team members makes a HUGE difference to your own workload.

OK, you will have to spend some time writing out the list and adjusting it. But hey – why should you do this?

Get your employees to create the list as well and review it with them. They will likely enjoy the experience and feel proud that they are involved in ensuring your business is running smoothly.

If you don’t have some sort of check sheet for your team – what are they checking their work against?

So, if you are feeling overwhelmed by the amount of things you need to complete during the day – remember to delegate and use check lists to ensure quality.

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Standard Operating Procedure Manual

If you run a business you will find that you are quite busy for most of the time. This is because there are many things to think about. You need to understand how many times you are going to get called upon throughout any one day and recognize that people will be demanding things all the time. The best way to make sure that you give time for yourself is to make sure you implement a procedure manual within your business. A standard operating manual is a document that is going to help you run your business effectively. This type of document is a document that tells your staff what to do. It directs people on what they should be doing daily.

One of the best things about having an operating manual in your business is that it will free you up to concentrate on running your business more. This is beneficial as your staff will then learn more from doing their own job.

If you feel a little over whelmed with the things that you need to do then chances are your staff are not operating correctly. Tell them to use a manual to do their work on a daily basis. This is going to outline to them specific roles and tasks that they need to do every day. It is a fantastic way of delegating things to your staff members.

Really a manual of this type is critical for a business. If you do not have a standard operating procedure manual in your business, chances are that you’ll find business fairly tough. You will be run off your feet with trying to deliver quality to your clients. This is one of the best reasons to get an operating manual in your business. It can really dictate the quality that your staff need to produce through the use of your manual.

Combine this with roles for each staff member you will have a system that will produce your work for you easily. Your staff members should not be running the business. Your manual should be running your business and your staff should be following your procedure manual.

This is a fantastic tool that every successful business has. Take a look at all of the larger businesses that are successful. They will have clear tasks that need to be followed to ensure that deliver of quality to their clients on a regular basis.

Clients love consistency and the best way to deliver consistency is to have a set of guidelines that your team must follow. This is the only way to generate a business that produces income successfully and produces a product on a regular basis that looks great, performs well and is profitable.

Having businesses without procedure manuals is a recipe for disaster. No one knows exactly what to do and no one knows what the rules and direction is. Direction is very important in your business and a procedure manual will dictate this direction and show all your employees where your business is headed. Implement a standard procedure manual in your business to see a definite improvement quickly.

However implementing a procedure manual can take a significant amount of time. The way to do this is to use a template as a template will have the majority of the information already within it. You can purchase templates online for very cost effective prices.

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Staff – Frustrating or Helping?

Team PerformanceSmall business owners all have a similar perspective about staff and employing them.

Are they worth the effort?

All the expenses and overheads created by staff make it critical for you as a business owner to ensure they are performing. If they aren’t – they are not only costing you money, they are losing you money.

It is important that you have standards for your team’s performance and monitor these standards. If they are not up to scratch, then you must let them know where they need improving.

This can be done in a number of ways. For example, you probably want to give them a regular performance review – annually or six monthly. This can simply be a way of giving feedback to your team but also allowing them to give feedback to you.

Remember – it is a 2 way street. You want to retain the best staff – staff that are happy, want to achieve and want to perform well. If you act like a Dictator, then it is a one way street and soon enough they will be gone.

Guidelines for your staff are important to help them perform their tasks daily. Your team will perform much better if they have guidelines on how to deliver their work efficiently and accurately.

If you have never told them what the expectations are, or don’t have a written record where they can go to when they need to know something, you will always continue to battle with their performance and efficiency.

Take the time today to implement guidelines in your business so your team know exactly what is expected of them and then they can get on with the job of ensuring your business is profitable.

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