Are you a perfectionist business owner?
Do you need things ‘done your way’?
Do you get incredibly frustrated when things don’t work out the way you thought they should?
If this sounds like your business – there is a high chance you don’t have any rules or guidelines in your business. How can you expect your team to get it right if you haven’t given them DETAILED instructions?
You already know your clients need their product or service delivered to them with a high level of attention to detail met. You already know it is too competitive not to.
But does your team know this?
How do you communicate this to your team?
The most cost-effective way to improve the performance of your business is to create a quality manual. A quality manual outlines in specific detail what your team must do to meet the requirements of your business.
If you don’t address the importance of delivering a quality product or service, your customers will go elsewhere quickly.
Finally, team members will understand how to do things to your high expectations. Really?
That would be nice wouldn’t it? You can’t expect others to know what you are thinking. You also can’t expect others to be perfect. If your team are getting it 80 to 90% correct, then you are not doing too bad.
However, you can make it as good as possible by using a quality or management system. This will improve your business output dramatically.
Why can Small Business be so Difficult?
Does it feel like you are being overwhelmed? Are you always thinking about your small business? Maybe you can’t switch off.
These are all very common thoughts and challenges of small business owners. While some of these may not go away, it is important a small business owner that you are actually enjoying what you are doing and making sufficient money.
Otherwise why would you really bother? It is certainly challenging and can be very stressful.
One of the most easiest ways to improve your business cost effectively is to start Building Systems. A system doesn’t need to be some complex method or software. All it needs to be is instructions for your team to follow.
If you are stressing about your small business, find that you’re constantly thinking about things even when you’re not at work and tend to be taking on your teams tasks, then chances are you haven’t even looked at your systems.
I cannot encourage you enough to start on your systems today so that you will start to build a real business and not just a job.
A Procedure Manual or Quality Manual will dramatically change how your business operates almost immediately.
Quality, efficiency, direction and profit will all improve if you have a Procedure Manual in your business.
Can you afford to not have one in your business? I KNOW I can’t.
A procedure manual is the most cost effective return on investment for any business. WHY?
Because it is a communication tool and we all know how poor communication is in ALL businesses. It’s is incredibly poor.
A Procedure Manual documents a process accurately if created well. Then – there is NO EXCUSE for any person that follows it.
BASICALLY – it is an instruction manual. Just like that flat pack furniture you bought. How well did it go when you didn’t follow the instructions?
Same principle here. If your team are not following the instructions – then of course your business performance will go SIDEWAYS.
So if your business is struggling. Get a Procedure Manual today.
The Easiest way to BOOST Business Performance
What is the easiest way to BOOST business performance fast for minimal cost?
Create an Employee Manual, Quality Manual or Procedure Manual. It doesn’t matter what you call it. They are all the same thing. This type of document will ‘straighten’ up your business FAST.
Because finally everyone will be able to read and view the thoughts and experience of the business owner and know what the aim, direction, mission and rules are for the whole business. This is why these types of documents are SO EFFECTIVE in boosting business performance fast.
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