A Policy and Procedure Manual is the key to your business success. This tool is a major component of ensuring a business is successful. If you are of an entrepreneurial nature, don’t attend to the detail much but are very enthusiastic, then you must implement a procedure manual in your business. This will assist you in ensuring the detail is covered at all times.
Let’s face it, running a business is tough and you need to ensure you are addressing every possible innovation to ensure your business survives.
However, sometimes it comes down to the basics and the basics usually are – keep your customers happy and they will return for more. How can you possibly keep all of your customers happy through your staff? The answer is by implementing a detailed procedure manual.
This is not a two page document that tells people where the toilets are and what time to start work. It is a detailed document that outlines everyone’s role in the business and details every task they do.
Does this sound like a mammoth task?
Yes, that is because it can be.
The best way to reduce the work load of creating a procedure manual is to get your hands on a template. A template is going to allow you to create a procedure manual relatively easily and certainly much faster than creating one form scratch.
The policy and procedure manual is certainly a ‘top shelf’ document that needs to be drafted and implemented in any business if you want to see your business succeed. It is critical that you implement one ion your business.