Small business owners all have a similar perspective about staff and employing them.
Are they worth the effort?
All the expenses and overheads created by staff make it critical for you as a business owner to ensure they are performing. If they aren’t – they are not only costing you money, they are losing you money.
It is important that you have standards for your team’s performance and monitor these standards. If they are not up to scratch, then you must let them know where they need improving.
This can be done in a number of ways. For example, you probably want to give them a regular performance review – annually or six monthly. This can simply be a way of giving feedback to your team but also allowing them to give feedback to you.
Remember – it is a 2 way street. You want to retain the best staff – staff that are happy, want to achieve and want to perform well. If you act like a Dictator, then it is a one way street and soon enough they will be gone.
Guidelines for your staff are important to help them perform their tasks daily. Your team will perform much better if they have guidelines on how to deliver their work efficiently and accurately.
If you have never told them what the expectations are, or don’t have a written record where they can go to when they need to know something, you will always continue to battle with their performance and efficiency.
Take the time today to implement guidelines in your business so your team know exactly what is expected of them and then they can get on with the job of ensuring your business is profitable.