Coffee Shop Employee Handbook Template

Coffee Shop Employee Handbook Template
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Coffee Shop Employee Handbook Template
+
27 x Free Quality Checklists
+
5 x Free Position Description Templates
+
1 x Free Employee Code of Conduct Template

Add to Cart

USD 27
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Features
Instant Download ✔
90 Day Full Money Back Guarantee ✔
100% Secure Shopping ✔
Secure Digital Delivery by E-Junkie ✔
MS Word Coffee Shop Employee Handbook Template ✔
MS Word Automated Table of Contents ✔
MS Word Automated Navigation ✔
Page Count 46 ✔
Word Count 6093 ✔
27 x Free Quality Checklists ✔
5 x Free Position Descriptions ✔
1 x Free Employee Code of Conduct ✔
No Complex Software ✔
No Complex Subscriptions ✔


Remarkable Improvement Almost Immediately

Do you need to improve the performance and profit of your coffee shop quickly without spending a huge amount of capital?

Are you often frustrated with the level of performance and quality of customer service from your team?

Maybe you are just treading water trying to survive and wondering why it isn’t working as well as you thought it would?

A Coffee Shop Employee Handbook allows you to improve your business quickly and cost effectively by communicating your vision, direction and standards to your team. It is your ‘silent partner’ that communicates your expectations when you are in your coffee shop and also when you are not around.

You are busy and cannot be everywhere at once. A Coffee Shop Employee Handbook is an extremely cost effective partner in your business that assists you to lift performance, communicate expectations and drive your business forward.

Can you really afford to not have an Employee Handbook in your Coffee Shop?


3 Real Breakthrough Benefits of an Employee Handbook

As mentioned above, a Coffee Shop Employee Handbook will improve many areas in your coffee shop. One crucial benefit is that your team will instantly know what is expected of them.

Many coffee shops do not operate efficiently because their team have not been told the specifics including the rules and expected level of service delivery.

  • You must be specific
  • Your team need the detail
  • Your team need to know what high performance is and why customers return for more
  • You need to consistently maintain the relentless ‘attention to detail’ all the time.

No doubt you have been to a coffee shop where the tables were dirty, the service was average and the quality of coffee was terrible. Chances are the team had no leadership from the owner and this is reflected in the quality of customer experience.

Below are 3 real benefits you will see almost immediately when you mobilize an Employee Handbook in your coffee shop.

Benefit 1 – Sets the benchmark for improved customer service

As you already know, quality coffee and excellent customer service is the key to operating a successful coffee shop.

  • Your business revolves around customer service including online reviews.
  • Achieving 5 star reviews for every single customer should be your goal.

If it isn’t, your business will struggle to attract new customers and retain repeat customers, and in the end, struggle to survive.

Set the standards for your team with a reference tool that communicates specific details.

Benefit 2 – You will be building authentic trust with your customers

A successful coffee shop is all built around trust. Being authentic and building trust is key to ensuring repeat customers, which in turn, builds your business in all areas.

  • You must get those repeat customers for your business to survive.
  • Repeat customers ensures your business receives regular cash flow.
  • Without repeat customers, you will struggle to meet your basic expenses such as rent and payroll.

Customers love consistency and this is the reason they return. They also love their favourite coffee produced the same way day in day out.

But how on earth can you build trust with your customers through your team? It’s not easy. But it is possible.

An Employee Manual is an excellent tool to start the process. It helps to ensure your team are delivering consistently every single day.

Benefit 3 – Stops you repeating yourself

A good friend of mine once told me if you don’t want to repeat yourself, don’t have kids or run a business. How true this is.

Implementing an employee handbook means you will not have to repeat yourself over and over again. Your team will have a document they can refer to first.

Make sure you always refer to the Employee Handbook when they ask you questions. It must be consistently reviewed and up to date.

Take it seriously and your team will take it seriously.


Huge Time Saver Template

Creating a Coffee Shop Employee Handbook takes a huge amount of work and energy. This template will allow you to create your Employee Handbook quickly and easily. You will be able to set up your handbook in minutes instead of months and can customize this template to suit your specific circumstances.

The pages shown below are only a sample of the entire Coffee Shop Employee Handbook. The Table of Contents shows the complete content and all pages included. This is a 46 page template.

Title Page

The following page is the title page. You can easily customize this to suit your coffee shop.

Coffee shop employee handbook template title page
Coffee Shop Employee Handbook Template | Title Page

Table of Contents

The following page shows the Table of Contents and indicates the detail included within the document.

Coffee shop employee handbook template table of contents
Coffee Shop Employee Handbook Template | Table of Contents
Coffee shop employee handbook template table of contents
Coffee Shop Employee Handbook Template | Table of Contents
Coffee shop employee handbook template table of contents
Coffee Shop Employee Handbook Template | Table of Contents

Section 1 – Welcome

The first section is a welcoming message for new employees.

This is an opportunity to introduce your coffee shop and the Employee Handbook to new employees and your team.

Coffee shop employee handbook template introduction
Coffee Shop Employee Handbook Template | Welcome
Coffee shop employee handbook template introduction
Coffee Shop Employee Handbook Template | Welcome

Section 2 – History, Vision and Direction

Section 2 is an opportunity to communicate your history and provide direction for the future including your Vision and Mission Statement.

It is important that you have a Vision and Mission Statement for your coffee shop to provide direction for your team and show leadership to your suppliers, customers and staff. There are several to choose from or you can easily modify to suit your coffee shop.

Coffee shop employee handbook template who we are
Coffee Shop Employee Handbook Template | History and Vision

Section 3 – Values

Section 3 defines values. Values are important for your team so they understand what your expectations are. If you don’t communicate values to your team, they will use their own values which may not be appropriate or may not meet your expectations.

Values provide a foundation for expected appropriate behavior.

Coffee shop employee handbook template values
Coffee Shop Employee Handbook Template | Values

Section 5 – General Details

Section 5 includes space to add all your general details and also explains reporting relationships and an organizational chart.

Coffee shop employee handbook template general details
Coffee Shop Employee Handbook Template | Details

Section 6 – Workplace Requirements

Section 6 includes a range of workplace requirements typically found in any business. There are standard workplace requirements including leave.

Coffee shop employee handbook template workplace requirements
Coffee Shop Employee Handbook Template | Workplace Requirements

Section 7 – Health, Safety and Emergencies

Section 7 is about health, safe work practices and emergencies.

There is also a section to include your emergency evacuation exit maps and diagrams.

Coffee shop employee handbook template health and safety
Coffee Shop Employee Handbook Template | Health and Safety

Section 8 – Workplace Equipment

Section 8 is about workplace equipment. It is important to include details of how to operate equipment and any safety requirements.

Coffee shop employee handbook template workplace equipment
Coffee Shop Employee Handbook Template | Workplace Equipment

Section 9 – Procedures

Section 9 includes a range of procedures. There are quite a few standard types of procedures commonly found in any coffee shop. You can easily add your own procedures to the manual as well.

Procedure Example 1 – How to Open the Coffee Shop

The first example is How to Open the Coffee Shop. Procedures should be detailed and explained in steps. If you want your team to operate in a particular manner, then including all the steps is important.

It is also a good idea to involve your team when creating the steps for each procedure. They will have a valuable contribution to creating the correct steps for each procedure.

Coffee shop employee handbook template procedure how to open the coffee shop
Coffee Shop Employee Handbook Template | Procedures

Procedure Example 2 – How to Provide Excellent Customer Service

Example 2 is another simple example regarding Providing Excellent Customer Service. If you don’t list out the procedure step by step, you can’t expect your team to get the process correct.

Refer to the Table of Contents to review the typical procedures included in this template. You can easily customize these procedures and also add your own.

Coffee shop employee handbook template procedure how to provide excellent customer service
Coffee Shop Employee Handbook Template | Procedures

Section 10 – Summary

Section 10 is a summary of the Coffee Shop Employee Handbook.

Coffee shop employee handbook template summary
Coffee Shop Employee Handbook Template | Summary

What is Included?

Coffee Shop Employee Handbook Template
Microsoft Word .docx
Page Count
46
Word Count
6093

Coffee Shop Employee Handbook Template - MS Word Snapshot
Coffee Shop Employee Handbook Template | MS Word Snapshot

Free Bonus No.1
Employee Code of Conduct Template

When you purchase the Coffee Shop Employee Handbook Template above, we also include an Employee Code of Conduct Template free.

Review some of the content below.

Title Page

The first page is the title page which can easily be customized to suit your coffee shop.

Employee Code of Conduct Template - Title Page
Employee Code of Conduct Template – Title Page

Table of Contents

The next page is the Table of Contents. This identifies the content within the template.

Employee Code of Conduct Template - Title Page
Employee Code of Conduct Template – Title Page

Free Bonus No.2
27 Free Quality Checklists

Also included for free are 27 quality checklists. Quality checklists are extremely helpful and make your team’s job easier. They also allow you to assign and delegate tasks while having some assurance that quality is being met.

Even with checklists there still might be mistakes. However, they are the benchmark for getting things right. Quality checklists are a fantastic tool to assist you and your team in meeting expectations and standards.

These checklists can be modified to post on the wall, in the kitchen, in the staff room or wherever they can be easily viewed and referred to. You can also provide them as print outs to your team as a reminder on how to complete any task to a high standard.

Review two examples below.

Checklist Example 1 – How to Welcome Customers

The first example is a detailed process for welcoming customers which is such an important part of operating a successful coffee shop. First impressions are often the lasting impression, so it makes perfect sense to ensure your customers are greeted and served to a high standard.

Quality Checklist - Welcoming Customers
Quality Checklist – Welcoming Customers
Quality Checklist - Welcoming Customers
Quality Checklist – Welcoming Customers

Checklist Example 2 – How to Clean the Coffee Machine

The next quality checklist is How to Clean the Coffee Machine. This helps ensure your team are completing the process accurately to protect your important assets.

Quality Checklist - Cleaning the Coffee Machine
Quality Checklist – Cleaning the Coffee Machine

These checklists are extremely useful when new team members join your business and are also good reminders for existing staff that have been in your business for a while.

Lastly, you can also use these checklists as a performance monitoring tool. If you have a team member that seems disinterested in their job, then referring their performance to checklists amongst other things is a great way to help them realize where they are not performing well enough.


Free Bonus No.3
5 Free Position Descriptions

Documenting your team position descriptions allows you to set the expectations of your business. Review the position descriptions included below.

Barista position description template title page
Barista Position Description Template – Title page
Barista position description template table of contents
Barista Position Description Template – Table of Contents
Barista position description template
Barista Position Description Template – Description

Total Inclusions

Coffee Shop Employee Handbook Template
Microsoft Word .docx
Page Count
46
Word Count
6093

1 x Free Employee Code of Conduct Template
Microsoft Word .docx
Page Count
11
Word Count
1384

27 x Free Quality Checklist Templates
Microsoft Word .docx
File Count
27

27 x Free Quality Checklist Master Templates
27 x Free Quality Checklist Templates

5 x Free Position Description Templates
Microsoft Word .docx
File Count
4

5 x Free Position Description Master Templates
5 x Free Position Description Templates

Great value to improve your business quickly and at low cost.


Easy, Quick, Results…..Guaranteed

Time Saving Templates

Our templates are simple to use and simple to put into action. Use Microsoft Word to find and select the relevant information to customize them to your needs.

Red Highlights Allow you to Customize in Minutes

To assist you in quickly and easily customizing our templates, all items that require customization are highlighted in red.

Simply use Microsoft Word’s Find and Replace tool (Ctrl+H), to identify and replace all relevant items in a single command, or scroll through and change the items highlighted in red.

A screenshot demonstrating the 'Find, Select, and Replace' feature in Microsoft Word. The image shows the Word interface with the search toolbar open, displaying options for finding, selecting, and replacing text within a document. Users can input search terms and specify parameters for the search. The background is the Word interface, with various menu options and buttons visible.
Find and Replace Tool | MS Word

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If you’re dissatisfied for any reason, we offer a no-questions-asked, unconditional 100% money-back guarantee. Our templates are designed to help you save time when creating documents and make your business more efficient and therefore more profitable. There are no catches or conditions. Your money will be refunded in full.

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Add to Cart

USD 27

Shop With Full Confidence
90 Day Full Money Back Guarantee

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Using templates will save you a huge amount of time. Do you really have time to start from scratch?

Get a huge head start by using a template to get your coffee shop employee handbook underway and your team heading in the right direction fast.

All the best with your coffee shop.

Regards,

Signature

David

P.S. The price of our products do rise based on upgrades, improvements and demand. We encourage you to buy today not only to avoid missing out at this price, but also to immediately reap the benefits of establishing an Employee Handbook in your coffee shop.


Frequently Asked Questions

Is this complicated Software or Subscriptions?

No. This is not complicated software requiring an ongoing subscription or annual fee. It is a one off payment. There is no huge learning curve either. Just purchase, download and get on with the task of creating your documents quickly, easily and with no fuss using MS Word and MS Excel templates.

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The file you need to download is a .ZIP file. As soon as you purchase, it will immediately be emailed to you. All the templates are in the .ZIP file and you need to unzip the file to use them. Read more here. How to Purchase and Download

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Your information will not be used whatsoever without your permission. In other words, your email address will not be sold or spammed.

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Yes, these templates are detailed and formatted to provide you with information you need to create your own documents. They are easy to download, update and use, and will assist you to improve your business faster.

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No. We may add you to our newsletter list. However you can ‘opt out’ at any time. Above all, you will not be spammed. We use MailerLite for our electronic newsletter to keep in touch with our customers.

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Should you not receive the download link, please contact us immediately and we will get back to you as soon as we can. Please note, the time zone of your country may effect our response time, however we will respond as soon as we can. Our business is located in Australia.

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Can I make changes to the templates and add my own information?

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Will it be easy to dispute or cancel my transaction?

Yes. If you are not 100% satisfied with your purchase, we will refund your money 100%. However, we would love some feedback from you so we can improve our product should you believe it could be better.

I did not receive a download link after paying

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Add to Cart

USD 27

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Reviews

J D
Mar 7, 2024
 by J D on Desk Manual Template
Great

Good template to get started. Will do the job.

Lee
Mar 5, 2024
Thank You!

Thank you! I love the document and it is perfect for what I am working on.
Sincerely,
Lee

Lee
Mar 5, 2024
 by Lee on Welcome !
Thank you!

Thank you! I love the document and it is perfect for what I am working on.
Sincerely,
Lee

DSun88
Oct 5, 2023
 by DSun88 on Desk Manual Template
Easy to update

Easy to use Word template and able to get ours going quickly. Easy to update and saved me a lot of time.

Joumana
Jan 5, 2023
 by Joumana on Welcome !
Thank you

Thank you I have seen your YouTube videos and they have been a great help to me. Thanks.
Joumana.

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