Can you really afford to not have an Employee Handbook in your Gas Station?

Gas Station Employee Handbook
Master Template
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Free
Employee Code of Conduct Template

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Page Count 47 ✔
Word Count 6023 ✔
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Remarkable Improvement almost Immediately

Do you need to improve the performance and profit of your Gas Station quickly without spending a huge amount of capital?

Are you often frustrated with the level of performance and quality of customer service from your team?

A Gas Station Employee Handbook allows you to improve your business quickly and cost effectively by communicating your vision, direction and standards to your team. It is your silent partner that communicates your expectations when you are in your station and also when you are not around.

You are busy and cannot be everywhere at once. An Gas Station Employee Handbook is an extremely cost effective partner in your business that assists you to lift performance, communicate expectations and drive your business forward.

Can you really afford to not have an Employee Handbook in your Gas Station?


3 Real Breakthrough Benefits of an Employee Handbook

As mentioned above, a Gas Station Employee Handbook will improve many areas in your workshop. One crucial benefit is that your team will instantly know what is expected of them.

Many gas stations do not operate efficiently because their team have not been told the specifics including the rules and expected level of service delivery.

You must be specific.

No doubt you have been to a business where you have thought the service was average and the quality of product or response was terrible. Chances are the team had no leadership from the owner and this is reflected in the quality of customer experience.

Below are 3 real benefits you will see almost immediately when you prepare and mobilize an Employee Handbook in your Gas Station.

1. Sets the benchmark for improved customer service

As you already know, a clean, well presented station as well as excellent customer service are the keys to operating a successful gas station. Your business revolves around the presentation of your gas station and customer service including online reviews.

Achieving 5 star reviews for every single customer should be your goal. If it isn’t, your business will struggle to attract new customers and retain repeat customers, and in the end, struggle to survive.

Set the standards for your team with a reference tool that communicates specific details.

2. You will be building authentic trust with your customers

A successful gas station is all built around trust. Being authentic and building trust is key to ensuring repeat customers, which in turn, builds your business in all areas.

You must get those repeat customers for your business to survive. Repeat customers ensures your business receives regular cash flow. Without repeat customers, you will struggle to meet your basic expenses such as rent and payroll.

Customers love consistency and this is the reason they return.

But how on earth can you build trust with your customers through your team?

It’s not easy. But it is possible. An Employee Manual is an excellent tool to start the process. It helps to ensure your team are delivering consistently every single day.

3. Stops you repeating yourself

A good friend of mine once told me if you don’t want to repeat yourself, don’t have kids or run a business. How true this is. Implementing an employee handbook means you will not have to repeat yourself over and over again. Your team will have a document they can refer to first.

Make sure you always refer to the Employee Handbook when they ask you questions. It must be consistently reviewed and up to date.

Take it seriously and your team will take it seriously.


Time Saver Template

Creating an Gas Station Employee Handbook takes a huge amount of work and energy. This template will allow you to create your Employee Handbook quickly and easily. You will be able to set up your handbook in minutes instead of months and can customize this template to suit your specific circumstances. Review some of the content below.

The pages shown below are only a sample of the entire Gas Station Employee Handbook. The Table of Contents shows the complete content and all pages included.


Review the Detail

Review the following pages of this Gas Station Employee Handbook Template. This is a 46 page template. Only a sample of the pages are shown below.

Title Page

The following page is the title page. You can easily customize this to suit your workshop.

Gas Station Employee Handbook Master Template | Title Page

Table of Contents

The following page shows the Table of Contents and the detail included within the document.

Gas Station Employee Handbook Master Template | Table of Contents
Gas Station Employee Handbook Master Template | Table of Contents
Gas Station Employee Handbook Master Template | Table of Contents

Section 1 – Welcome

The first section is a welcoming message for new employees. This is an opportunity to introduce your organization and the Employee Handbook to your team.

Gas Station Employee Handbook Master Template | Welcome
Gas Station Employee Handbook Master Template | Welcome

Section 2 – History, Vision and Direction

Section 2 is an opportunity to communicate your history and provide direction for the future including your Vision and Mission Statement.

It is important that you have a Vision and Mission Statement for your organization to provide direction for your team and show leadership to your suppliers, customers and staff. There are several to choose from or you can easily modify to suit your business.

Gas Station Employee Handbook Master Template | History and Vision

Section 3 – Values

Section 3 defines values. Values are important for your team so they understand what your expectations are. If you don’t communicate values to your team, they will use their own values which may not be appropriate or may not meet your expectations.

Values provide a foundation for expected appropriate behavior.

Gas Station Employee Handbook Master Template | Values

Section 5 – General Details

Section 5 includes space to add all your general details and also explains reporting relationships and an organizational chart.

Gas Station Employee Handbook Master Template | General Details

Section 6 – Workplace Requirements

Section 6 includes a range of workplace requirements typically found in any business. There are standard workplace requirements including leave.

Gas Station Employee Handbook Master Template | Workplace Requirements

Section 7 – Health, Safety and Emergencies

Section 7 is about health, safe work practices and emergencies.

There is also a section to include your emergency evacuation exit maps and diagrams.

Gas Station Employee Handbook Master Template | Health and Safety

Section 8 – Workplace Equipment

Section 8 is about workplace equipment.

Gas Station Employee Handbook Master Template | Workplace Equipment

Section 9 – Procedures

Section 9 includes a range of procedures. There are quite a few standard types of procedures commonly found in any business. You can easily add your own procedures to the manual as well.

Procedure Example 1 – How to Open the Gas Station

The first example is How to Open the Gas Station. Procedures should be detailed and explained in steps. If you want your team to operate in a particular manner, then including all the steps is important.

It is also a good idea to involve your team when creating the steps for each procedure. They will have a valuable contribution to creating the correct steps for each procedure.

Gas Station Employee Handbook Master Template | Procedures

Procedure Example 2 – How to Clean the Gas Station

Example 2 is another simple example regarding cleaning the Gas Station. If you don’t list out the procedure step by step, you can’t expect your team to get the process correct.

Refer to the Table of Contents to review the typical procedures included in this template. You can easily customize these procedures and also add your own.

Gas Station Employee Handbook Master Template | Procedures

Section 10 – Summary

Section 10 is a summary of the Gas Station Employee Handbook.

Gas Station Employee Handbook Master Template | Summary

What is Included?

Gas Station Employee Handbook Master Template File Type
Microsoft Word .docx

Page Count
47

Word Count
6023

Image of Gas Station Employee Handbook Template
Gas Station Employee Handbook Template

Free Bonus
Employee Code of Conduct Master Template

When you purchase the Gas Station Employee Handbook Master Template above, we also include an Employee Code of Conduct Master Template free.

Review some of the content of this free template below.

Free Employee Code of Conduct Master Template

Title Page

The first page is the title page which can easily be customized to suit your Gas Station.

Employee Code of Conduct Master Template | Title Page

Table of Contents

The next page is the Table of Contents. This identifies the content within the template.

Employee Code of Conduct Master Template | Table of Contents

Total Inclusions

Gas Station Employee Handbook Master Template
File Type: Microsoft Word .docx
Page Count: 47
Word Count: 5915

1 x Free Employee Code of Conduct Master Template
File Type: Microsoft Word .docx
Page Count: 11
Word Count: 1384

Great value to improve your business quickly and at low cost.


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Find, Select and Replace | Customize in Minutes

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All the best with your business.

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P.S. The price of our products do rise based on upgrades, improvements and demand. We encourage you to buy today not only to avoid missing out at this price, but also to immediately reap the benefits of establishing an Employee Handbook in your Gas Station.


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