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Remarkable improvement almost immediately
Do you want to improve the performance and profit of your cleaning business quickly, without spending a huge amount of capital?
Are you constantly frustrated that your team miss important details?
Are you tired of repeating yourself?
A Standard Operating Procedure Manual is the solution to the above problems and more. It will dramatically improve the value and performance of your business.
Can you really afford to not have Standard Operating Procedures in your cleaning business?
Errors can be avoided, and benchmarks can be met more easily
If your team make mistakes, it directly impacts your customers. You already know yourself when you engage or visit a business what it feels like to receive a sub-standard service or product.
It’s disappointing.
The same goes for your team. If they only complete 40%, 50% or even 80% of what they should be doing correctly – imagine what your customers think?
It is highly likely they are thinking – ‘Won’t be using them again……’
Can your cleaning business afford this in such a competitive environment?
Creating these systems take a lot of time and effort. Using a template will save you considerable time and allow you to get a head start in building value into your organization.
In addition to these benefits, it will also help to reduce your concerns about delivering the very best quality to your clients and customers, which you already know is so important for business survival.
Six revolutionary benefits of Standard Operating Procedures
As soon as you mobilize a Standard Operating Procedure Manual you will notice the things that have been frustrating you will start to disappear. The following ‘breakthroughs’ will occur.
1. Consistency
Consistency will start to appear.
Your product or service must be delivered with consistency. Consistency drives repeat business. Repeat business means survival. You can’t rely on getting new customers all the time. You need to satisfy your existing customers, so they return for more and also refer new customers to your business.
The only way to do this is to ensure you and your team are delivering a high-quality product or service every single time.
How do you get your team to deliver to a high quality? Set benchmarks and systems for them to follow by using standard operating procedures.
2. Errors and Mistakes
Errors and mistakes will start to disappear.
Competition is tough. You cannot afford to make mistakes or provide sloppy service. If your customers are not happy, they will simply go elsewhere at the drop of a hat.
Your customers are smart, and they will go elsewhere if you don’t look after them. Meet their expectations.
How do you get your team to reduce mistakes? Set benchmarks and provide checklists for them to use with standard operating procedures.
3. Improved Efficiency
Eliminate rework.
Rework eats up time and profit. Your business will become much more efficient because things will get done correctly the first time. You can’t afford to be completing tasks twice.
Get tasks completed accurately the first time.
4. Improved Quality
Your product or service quality will improve because your team know how to deliver in accordance with the standards. Better quality means you can charge higher prices. Set benchmarks to meet quality requirements.
5. More Profit
Profit will increase.
If you cannot get your product or service to your customers in a consistent and error free manner you will struggle to make a decent profit. If you cannot get customers to come back it will mean more effort to gain new customers.
Depending on what industry you are in, acquiring a new customer is anywhere from 5 to 25 times more expensive than retaining an existing one.
Therefore, it makes sense to avoid mistakes and retain the right existing customers.
6. Relax a Bit
Feel a bit overwhelmed at times operating your business? Standard Operating Procedures allow you to delegate effectively in accordance with the ‘rules’.
You the business owner will be able to relax a bit more because your team will know they need to abide by the guidelines to perform.
In conclusion, if you do not have a standard operating procedure manual then you are doing it the ‘hard way’.
Massive time saving template
Using a Cleaning Standard Operating Procedure Template is going to save you significant time. If you don’t have the time to spend working out all the standard procedures for your business, then a template is what you need.
This Cleaning Standard Operating Procedure Template will provide you with a foundation to create your systems manual. Review the content of the template below.
Please note the pages below are only of sample of the full template. Refer to the Table of Contents to view all pages included.
Title Page
The first page is the Title Page which you can easily customize to suit your business.
Cleaning Standard Operating Procedure Template | Title Page
Table of Contents
The next pages are the Table of Contents. You can see the different sections of the manual that are included. This Table of Contents is fully automated using Microsoft Word’s Table of Contents feature.
Cleaning Standard Operating Procedure Template | Table of Contents
Cleaning Standard Operating Procedure Template | Table of Contents
Cleaning Standard Operating Procedure Template | Table of Contents
Section 1 – Welcome Introduction
Section 1 is a welcome to your business. It is an opportunity to welcome any new employees and also introduce the Standard Operating Procedure Manual.
Cleaning Standard Operating Procedure Template | Introduction
Section 2 – History, Vision and Mission Statement
Section 2 is a place to communicate the History of your organization as well as an opportunity to outline your Vision and Mission Statement. A Vision describes the desired future position of the company. A Mission Statement drives your company.
There are numerous Visions and Mission Statements provided that you can adjust to suit your business, or simply write your own.
Cleaning Standard Operating Procedure Template | History, Mission Statement
Section 3 – Company Values
Section 3 is about values. If you do not communicate your values to your team, they will make up their own which is likely not going to end too well. Communicate your values and keep the standards high.
Cleaning Standard Operating Procedure Template | Company Values
Section 4 – How to Use the Manual
Section 4 is a simple section about how to find things easier in the manual.
Cleaning Standard Operating Procedure Template | How to Use this Manual
Section 5 – Environment and Company Details
Section 5 is to communicate specific company details. There are also methods of communication, organizational chart, roles and expectations and reporting relationships.
Cleaning Standard Operating Procedure Template | Company Details
Cleaning Standard Operating Procedure Template | Organizational Chart
Section 6 – Workplace Requirements
Section 6 is about Workplace Requirements. This is an opportunity to communicate the general rules such as opening and closing times, time-sheets, dress code and other general items.
Cleaning Standard Operating Procedure Template | Workplace Requirements
Section 7 – Workplace Supplies and Suppliers
Section 7 is about general workplace tasks such as booking a courier or handling petty cash.
Cleaning Standard Operating Procedure Template | Workplace Supplies
Section 8 – Health and Safety
Section 8 is about Health and Safety including emergency requirements, evacuation exits and an evacuation gathering point.
Cleaning Standard Operating Procedure Template | Health and Safety
Section 9 – Workplace Equipment
Section 9 is about workplace equipment. This is a place to communicate to your team your expectations for using and looking after equipment, computers, vehicles and tools.
Cleaning Standard Operating Procedure Template | Workplace Equipment
Section 10 – Standard Operating Procedures
Section 10 is the beginning of the Standard Operating Procedures. This section has a range of typical operating procedures you could expect in a Cleaning Organization.
You can add or delete items to suit your Cleaning Business.
Cleaning Standard Operating Procedure Template | SOP’s
Standard Operating Procedure How to Clean a Meeting Room
The first example is how to Clean a Meeting Room.
Cleaning Standard Operating Procedure Template | SOP’s
Standard Operating Procedure How to Clean a Kitchen
The next example is How to Clean a Kitchen.
Cleaning Standard Operating Procedure Template | SOP’s
Section 11 – Summary
Section 11 is the last page and summarizes the manual.
This is a detailed Master Template that will allow you to create your Standard Operating Procedure Manual quickly, efficiently and with minimal headaches.
This is a 39 page document.
Cleaning Standard Operating Procedure Template | Summary
What is Included?
Cleaning Standard Operating Procedure Template Page Count 39
WordCount 5892
File Type Microsoft Word .docx
Cleaning Standard Operating Procedure Template | MS Word Snapshot
Free Bonus No.1 Employee Code of Conduct Template
When you purchase the template above, we also include an Employee Code of Conduct Template for your cleaning business.
Review the content below.
Title Page
The first page is the title page which can easily be customized to suit your business.
Employee Code of Conduct Template | Title Page
Table of Contents
The next page is the Table of Contents. This identifies the content within the template.
Employee Code of Conduct Template | Table of Contents
Free Bonus No.2 20 x Cleaning Checklists
When you purchase the Cleaning Standard Operating Procedure Template above, we also include 20 checklists for your business and team.
Review the checklist templates below.
20 Free Checklists
Total Inclusions
Cleaning Standard Operating Procedure Template Microsoft Word File .docx file Page Count 39 WordCount 5892
Employee Code of Conduct Template Microsoft Word .docx file Page Count 11 Word Count 1384
Checklists Templates Microsoft Word .docx files Page Count 14 Word Count Varies
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Find, Select and Replace | Customize in Minutes
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Using this Cleaning Standard Operating Procedure Template will not only save you a huge amount of time, it will align your team so they know the detail of your expectations.
All the best with your cleaning business.
Regards,
David
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