Free or Paid Standard Operating Procedure Template. Download Yours Now

Standard Operating Procedures are your ‘silent’ but effective manager. Helping to keep your business and team on track, these little but effective instructions make all the difference.

If you are searching for a Free Standard Operating Procedure Template, it might be quite an onerous task to find a suitable one. Commonly know as an sop template, this type of template will save you a significant amount of time and effort.

Are you searching for a specific manual based around what your business does? For example, if you own a hotel – hotel standard operating procedures. Maybe you own a manufacturing business and therefore require a manufacturing standard operating procedure template. Whatever type of business you operate, finding a SOP manual specific for your business is likely to be quite expensive if it is any good, or just not suitable for your specific organization.

This means you need to create your own from scratch and we all know how much effort that takes. It is a huge task. An alternative is to find a good quality generic sop template and customize it to suit your business.

Free or not so Free?

Difficult to Find Free Relevant Information

Finding a Free Standard Operating Procedure Template that is suitable for your business is going to be even harder. All we can suggest is to find a generic manual and tailor it to suit your business.

A lot of the free templates online are simple and basic and would need a significant amount of work to make them suitable for your business. Sometimes it could be easier to just start from scratch.

5 Reasons SOP’s Are Great For Your Organization
Heavy Customization Required

Remember, these types of templates and documents take a long time to develop. If you purchase a template, you want to be sure it is actually going to be useful for your organization. Either way you are likely to have to customize it to suit your specific team and processes.

However, consider Digital Documents Direct free download or consider our paid option (Standard Operating Procedure Manual Template) that has a lot more detail.

These templates will allow you to get started at least.

System Manuals can require a lot of work

Comprehensive and Complex

Generally, system manuals are very comprehensive. Typically a Standard Operating Procedure Manual is a very detailed document. It is unlikely you are going to find the exact type of document for your business if you are looking for a free standard operating procedure template.

However, you can use a template and save a considerable amount of time. There are particular tasks that are similar for most businesses regardless of their type and location.

These things you can replicate easily and save a lot of time and then leave the detailed customization to build as your business grows. We provide a free SOP manual template as a sample to our detailed version which you can check out. It is a basic version but you will be able to use it as a foundation for creating your own manual.

Of course, don’t hesitate to consider purchasing our detailed version if you want to save a ton of time building yours. It really will save you a considerable amount of effort.

What is Available Online?

Free Standard Operating Procedure Template Online Examples

Let’s take a look online to see what we can find and see if there are any useful options available.

A simple search for a free standard operating procedure template in Google brings up a range of results. At time of writing, this post, there were 335 Million results in Google. What a massive amount of information!

Google Search | Free Standard Operating Procedure Template

Obviously there is going to be a lot of irrelevant information. A number of the top spots are dictated by some of the well know template websites. Let’s take a closer look at those and see if we can find a suitable option for finding a free SOP template. But before we do, let’s take a look quickly at the definition of a SOPMT. (Standard Operating Procedure Manual Template).

What is a Standard Operating Procedure?

Positive Influence on Your Business

So firstly, what is a Standard Operating Procedure? It is a document that assist you in operating your business. It could be very large don’t you think and include many SOP’s.

Big SOP book

I know ours is massive. It keeps getting bigger everyday. However, it is detailed and explains a lot of tasks for complex processes in our business.

If it was basic and simple, it would likely not meet the requirements of delivering our service to a high standard. We believe it should be detailed enough for our team to deliver their work to a high standard.

What types of Businesses Use Standard Operating Procedures?

Systems Bring Success

All successful organizations have systems and procedures. A lot of the most successful organizations have very strict procedures and deliver their products and services in accordance with these systems each and every time.

If you have been an employee in a large corporation, you may have had exposure to this. Delivering a product or service to a set quality every time is crucial to the performance of the business.

So where can we find standard operating procedure template suitable for our own business? Let’s check out what is online and see where that takes us.

Organic Search Results

Good Quality Online Options

OK, back to what we can find online. There are some good quality options available and some require a lot of customization and others will require less. It will be difficult to find something specific to your business particularly for free.

Option 1 – Digital Documents Direct

Our free standard operating procedure manual template is a snapshot of what our paid version includes. This template is only a basic version, however you may find it useful for your small business. You can read about our free sample on our sales page. Click the image below to learn more.

Check out our paid version if you require something much more detailed. It is full of standard operating procedures and includes all the detail which you can easily customize to suit your organization.

Option 2 – Smartsheet

The first website that pops up is Smart Sheet. This website has a lot of templates, however let’s look a bit closer at the detail.

smartsheet | Free Standard Operating Procedures Templates | digital image, accessed 27th November 2020 |

This page above at smartsheet has quite a few templates to choose from and they are broken down into different industries. The templates look to be customized and suited to the task. There are a number to choose from including a Help Desk, Hotel Guest Luggage Handling, Laboratory and Warehouse Standard Operating Procedure Templates.

So if your business is any of these then you are likely to find something of value there. However, note that there isn’t a ton of specific detail in each template. You will have to put some effort in to make it suitable for your particular situation.

Also note – smartsheet is not completely free, although you can try their service for free and then pay if you want to continue.

Click the image above or go to their homepage here: SmartSheet

Option 3Word Templates Online

OK, the next one is Word Templates Online. This website has a lot of templates that might be suitable for your organization. There are also plenty of links to check out.

Word Templates Online | Free Standard Operating Procedures Templates | digital image, accessed 27th November 2020 |

If you scroll down a bit there is a definition of a Standard Operating Procedure and also instructions on How to Write a Standard Operating Procedure which is great.

Click the image above or go to their homepage here: Word Templates Online

Option 4 – Process Street

Taking a look at the next option it is Process St. This website shows a lot of detail about how to create SOP’s. There is a ton of information and also some good videos that are going to go a long way in helping you create your Standard Operating Procedures.

Process Street | Free Standard Operating Procedures Templates | digital image, accessed 27th November 2020 |

Process Street also have a list of customized templates for particular industries, so this is also worth checking out. There are numerous free templates available if you hunt through the text, although they are fairly generic.

Process Street is not free, however there are plenty of free resources on their site with regard to Standard Operating Procedure Templates that are worth checking out. You should be able to find some free generic templates.

Click the image above or go to their homepage here: Process Street

Option 5 – has a bunch of templates available for consideration. | Free Standard Operating Procedures Templates | digital image, accessed 27th November 2020 |

There are a ton of SOP templates to consider. Some of them are blank and some of them are from other organizations. It might take sometime to wade through all the results, however you might be able to find something useful in there. All of these templates are free.

Different Types of Standard Operating Procedures

There are obviously many different types of SOP Manuals across many industries. For example, lets take a look at this example which below which explains the purpose of SOPs from aircraft manufacturers. | Types of SOP | digital image, accessed 29th November 2020 |

You can see that in this example, SOP are instruction tools used to communicate how to operate the aircraft or abide by regulations.

Standard Operating Checklists

Checklists Mean Quality

If you don’t have checklists in your business you need to get them ASAP. It might seem pretty obvious, however this simple tool makes a massive difference to your whole organization. It is really the only way to ensure quality through others which is the key to building your business.

Quality is built around checklists. It’s not really rocket science. If you want high standards for your business you need your quality control to have a benchmark.

A benchmark is your checklists.

Checklists should be simple, easy to follow and step by step. Combine a checklist with a procedure and your quality system is looking pretty good – don’t you think?

Checklist Template Free Download

We use a lot of checklists in our business. They have become very useful to ensure complex issues are not forgotten and quality is delivered.

Team members may not like using them at first, however once they get used to them, the difference is dramatic. All of a sudden things will get done correctly. So if you have a quality control issue in your business, then you should consider checklists immediately.

Check out a simple checklist below. All it does is list out the tasks required in order. You as the operator of the business should have an intimate knowledge of the process required or at least a detailed understanding though other team members so you can assist them in creating the right checklists that ensure perfect quality in your organization.

Simple Standard Operating Procedure Checklist | Checklist Template

If you want to see what a checklist in Word format then we have created a link for you below to download it. It’s just a simple example of a checklist you could have for any task in your organization. However, feel free to use it as a base template if you need to.

What about Innovation?

SOP checklists are great for ensuring your core business is delivered each and every time to a certain standard. However, what about innovation, creativity and principles that may not necessarily have a tick box to complete?

It will depend on the type of business you have. So let’s firstly take a look at that and determine what your business is and what you are trying to achieve with it. It makes a difference on how you set your system up.

What type of business do you have?

A Simple Business

These types of businesses include small organizations such as a burger bar, coffee shop, takeaway or retail goods outlet. They are pretty simple. Get product from the wholesaler and sell it at a higher margin. There is not much complexity going on here.

This applies somewhat to a manufacturing business as well. Manufacturing may not be as simple, however portions of the manufacturing process can be relatively simple. You might require a manufacturing standard operating procedure template that you could use over and over again.

Your business might have a set product, set market and set deliverables. If you want an autonomous business, then this is what you should aim for. You then just need to keep on top of industry trends and the marketplace and ensure the demand doesn’t change – and if it does, then adapt.

A Complex Business

However, what if you have a business that is more complex? You are likely to need to innovate. Design, invent, create and deliver. A much more complex arrangement. How do you drive innovation through systems for these types of businesses?

Innovation can be a little more difficult to rollout throughout your organization. It comes back to culture, your team, their experience, their drive, their beliefs and how much risk they take. Also, management and leadership from the top influences everything.

If you cannot setup a system that drives innovation, then your business will stay where it is.

Build Your System Around Your Business Type

The question is – what type of business do you have and what type of business do you want?

A business that just produces income for you without you being involved or a complex business that you are fully immersed in, to change the world?

They are 2 different types and should be setup differently. A business that just produces income autonomously is likely to be a more simple business that has a core deliverable and focuses on this only.

A complex business will have challenges with innovation and creativity and therefore is likely to be the type of business where the operator or owner is fully immersed in the business. Thrilling stuff.

Sections of a Comprehensive Standard Operating Procedure Manual

Reduce Overwhelming Complexity

Business can be a complex beast. Even simple business can be overwhelming. Get online and you will be swamped with the massive amount of information on how to operate or structure your business. A lot of it is fluff.

Let’s get real though. Basically – you have a product or service and you sell it at a higher price than it takes to produce to make a profit. That’s it really.

However, what a 5 pillars of a business that should be at least the minimum sections of your standard operating procedure manual template? Let’s investigate those a bit further.

6 Pillars or Sections for Your Standard Operating Procedure Manual or Operations Manual

Pillar 1
Product or Service

Pillar 2

Pillar 3

Pillar 4
Human Resources

Pillar 5

Pillar 6

They are 6 solid pillars you can operate your business around. Get those sections into your Standard Operating Procedure Manual and you are well on your way to creating a solid business.

Let’s take a look at these sections in detail.

Pillar 1 – The Organization and it’s Product or Service

Section Contents
You need to be clear about this one. What is your product or service? Is there demand for your product or service? This section of your SOPMT should be descriptive and outline all the products or services you sell.

It can also include all the general things such as company details and organization structure. Fun stuff!

Required Documentation
There is probably not a great deal of procedures and checklists required for this section. It in more explanatory and informative for your team.

Pillar 2 – Administration

Section Contents
A major component of any business, this part of your business assists operations to help the organization operate smoothly.

Required Documentation
Checklists and procedures required for this section.

Pillar 3 – Operations

Section Contents
This one can be complex. How to deliver your product or service and who is in charge of what. Get this large section of your SOPMT sorted and your business will be well on it’s way to delivering quality to your customers.

Required Documentation
Checklists and procedures required for this section. Checklists for quality control and procedures for how to deliver.

Pillar 4 – Human Resources

Section Contents
People are a major part of most businesses and therefore need their own section. This section should be about how to manage the human side of your organization. Easier said than done.

Required Documentation
Policies required for this section including expected behavior, entitlements and conflict resolution strategies.

Pillar 5 – Finance

Section Contents
Tax, profit, turnover, forecasting and all those great number games happen in this section. Don’t forget your professional advice from your accountant.

Required Documentation
Checklists and procedures required for this section also. Have tax requirements been met? Profit and loss reporting and a range of other reporting to provide you with the information you need to make informed decisions.

Pillar 6 – Marketing

Section Contents
Marketing is an all important section and includes sales, customer fulfillment, satisfaction and delivery of what we say we are going to do. Not always easy when those operations guys want to do it their way!

Required Documentation
Finally, checklists about what needs to be done in terms of marketing, quality control and message control and procedures on how to deliver the marketing through all the relevant channels such as media, social media, website and other communication methods.

So there are 5 basic pillars to start your SOPMT off with. These pillars could be elaborated on further depending on your business.

Using MS Word to Create a Standard Operating Procedure Manual

A very simple way to create your SOP Manual is to use MS Word. You could also create your standard operating procedure manual with Google docs. Both ways are very fast and cost effective ways to get started. However, if you intend to create something substantial, you will need to consider it’s growth.

If you have just started your business then the cheapest way to create a manual is to get 5 MS Word templates and split them up into 5 sections of your business. You could start with something similar to the above. General, Operations, Marketing, Human Resources and Finance.

This will allow you to establish a decent manual reasonably quickly. Once you get your files set up you can add the relevant information and then go ahead and add all the SOP’s required for each section.

Team members may not need to use a section of the manual that is not relevant to them, so it makes sense to split it up in accordance with the correct department.

As your business grows you can add to each file and then go ahead and find a system that may allow you to grow even further as you move away from MS Word.

Watch this video: Standard Operating Procedure Template for Your Company (05 mins 50 sec)

Here is a very informative video from You Tube about creating your own Standard Operating Procedures.

What A Basic MS Word SOP Might Look Like

OK, so we all know MS Word is pretty simple and a good tool to create documents with. If you are on a budget, then it is a good way to create an SOP easily and best of all fast.

You can roll an SOP out to your team in minutes. You don’t have to worry about logons, memberships or whatever else that will slow you down. You can get the critical content into the MS Word doc and send it all in a matter of minutes.

This is the advantage of using something like MS Word to create your SOP’s. Flexible, easy to use, fast and communicates the content well enough. So check out the really simple example below. This is just created in MS Word and can be a standard template that you could use if your business is relatively simple and not too complex.

MS Word Standard Operating Procedure | Template

Don’t Have Time for all the Images?

OK, maybe you simply don’t have time to add all the images. It is a lot of work!

If you are short on time, just use a step by step template. It is really fast to set up and you can be finished in a matter of minutes.

You could also give it to your team and ask them to fill in the blanks or ask for their opinion about what the correct steps are.

Check out this one below. A simple step by step procedure task list in MS Word is going to make a big difference for sure. No more repeating yourself. OK, you might still have to repeat yourself but maybe not 100 times a day.

Click the image if you want to read more about Digital Documents Directs Standard Operating Procedure Manual Template.

The Easiest Way to Create an SOP

Steps to Successful SOP’s

The fastest and easiest way to create an SOP is to document it step by step. Just do it in MS Word. You will be done in 5 minutes. Forget the fancy graphics and all the flow chart explanations. How are you get going to possibly keep updating those things for the whole of your business?

Procedures change all the time. They are constantly tweaked.

Maybe once you have your system outlined and documented you can start thinking about graphics. However, imagine trying to do this for the your whole business from day 1?

Steps to Successful SOP’s

Just document the steps.

Step 1

Step 2

Step 3


Surely this is the fastest and easiest way to start a SOP and get it out to your team to review, amend and implement don’t you think?

You might find it difficult to read or follow, unless it has graphics. Possibly it is.

However, getting the process right is the first priority, so focus on that. Getting the steps right is critical. Errors will effect customers and potentially the perception of your business. So it makes sense to get the steps correct first so the quality of output leaving your business is kept high.


So there are a few items to consider if you are looking for a free SOP template. Plenty of things to consider there and also don’t forget to check out Digital Documents Direct Standard Operating Procedure Manual Template if you need something more detailed.

If you have a small or medium business and are struggling or if you have just started your business we highly recommend you start on your Operating Procedure Manual now.

Put everything else aside for at least a day or two until you can get your system setup in heading in the right direction. This is a massive task however it will add a bucket load of value to your business.

Standard Operating Procedure Template Essentials
Think about it This Way

Think about it this way. If you are wanting to sell your business in the future and you are not involved in the day to day operations, you potentially have a very valuable business.

However, if you are right in there everyday pulling all the strings and still operating the organization, it won’t be such an attractive buy for anyone, if at all.

This is all underpinned by your Operating Procedures. These things are not just there to make something look nice or gather dust on the shelf. They are there because they are the foundation of your organization and add significant value.

Get this right and you will either have a very good business that supports a lot of people and/or a very sell-able business.

Get started today! Don’t forget to check out our Standard Operating Procedure Manual Template!

Got any comments? Feel free to leave a comment below.

Standard Operating Procedure Manual Template

A Standard Operating Procedure Manual is a document that will provide your team members the standards you expect in your business.

Can you afford to not have a Standard Operating Procedure Manual in Your Business?

Standard Operating Procedure Manual Master Template
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Quick, Low Cost Business Boost

Do you want to improve the performance and profit of your business quickly, without spending a huge amount of capital?

Are you constantly frustrated that your team miss important details?

Are you tired of repeating yourself?

A Standard Operating Procedure Manual is the solution to the above problems and more. It will dramatically improve the value and performance of your business.

If you need to improve the performance of your business quickly and cost effectively, you need a Standard Operating Procedure Manual.

Remarkable Results Almost Immediately

If your team make mistakes, it directly impacts your customers. You already know yourself when you visit a business what it feels like to receive a sub-standard service or product. It’s disappointing.

The same goes for your team. If they only know 40%, 50% or even 80% of what they should be doing correctly – imagine what your customers think?

It is highly likely they are thinking – ‘Won’t be going there again……’ Can your business afford this in such a competitive environment? A Standard Operating Procedure Manual eliminates this problem.

However, creating these systems take a lot of time and effort. Using a template will save you considerable time and allow you to get a head start in building value into your organization.

In addition to these benefits, it will also help to reduce your concerns about delivering the very best quality to your clients and customers, which you already know is so important for business survival.

6 Breakthrough Advantages of a Standard Operating Procedure Manual

As soon as you mobilize a Standard Operating Procedure Manual you will notice the things that have been frustrating you will start to disappear. The following ‘breakthroughs’ will occur.

1. Consistency

Consistency will start to appear.

Your product or service must be delivered with consistency. Consistency drives repeat business. Repeat business means survival. You can’t rely on getting new customers all the time. You need to satisfy your existing customers, so they return for more and also refer new customers to your business.

The only way to do this is to ensure you and your team are delivering a high-quality product or service every single time.

How do you get your team to deliver to a high quality? Set benchmarks and systems for them to follow by using standard operating procedures.

2. Errors and Mistakes

Errors and mistakes will start to disappear.

Competition is tough. You cannot afford to make mistakes or provide sloppy service. If your customers are not happy, they will simply go elsewhere at the drop of a hat.

Your customers are smart, and they will go elsewhere if you don’t look after them. Meet their expectations.

How do you get your team to reduce mistakes? Set benchmarks and provide checklists for them to use with standard operating procedures.

3. Improved Efficiency

Eliminate rework.

Rework eats up time and profit. Your business will become much more efficient because things will get done correctly the first time. You can’t afford to be completing tasks twice.

Get tasks completed accurately the first time.

4. Improved Quality

Your product or service quality will improve because your team know how to deliver in accordance with the standards. Better quality means you can charge higher prices. Set benchmarks to meet quality requirements.

5. More Profit

Profit will increase.

If you cannot get your product or service to your customers in a consistent and error free manner you will struggle to make a decent profit. If you cannot get customers to come back it will mean more effort to gain new customers.

Depending on what industry you are in, acquiring a new customer is anywhere from 5 to 25 times more expensive than retaining an existing one.

Therefore, it makes sense to avoid mistakes and retain the right existing customers.

6. Relax a Bit

Feel a bit overwhelmed at times operating your business? Standard Operating Procedures allow you to delegate effectively in accordance with the ‘rules’.

You the business owner will be able to relax a bit more because your team will know they need to abide by the guidelines to perform.

In conclusion, if you do not have a standard operating procedure manual then you are doing it the ‘hard way’.

Time Saving Template

Using a template is going to save you significant time. If you don’t have the time to spend working out all the standard procedures for your business, then a template is what you need.

A template will provide you with a foundation to create your systems manual. Review the content of the template below.

Please note the pages below are only of sample of the full template. Refer to the Table of Contents to view all pages included.

Review the Template

Title Page

The first page is the Title Page which you can easily customize to suit your business.

Standard Operating Procedure Manual Master Template | Title Page

Table of Contents

The next pages are the Table of Contents. You can see the different sections of the manual that are included. This Table of Contents is fully automated using Microsoft Word’s Table of Contents feature.

Standard Operating Procedure Manual Master Template | Table of Contents Page 1
Standard Operating Procedure Manual Master Template | Table of Contents Page 2
Standard Operating Procedure Manual Master Template | Table of Contents Page 3
Standard Operating Procedure Manual Master Template | Table of Contents Page 4

Section 1 – Welcome Introduction

Section 1 is a welcome to your business. It is an opportunity to welcome any new employees and also introduce the Standard Operating Procedure Manual.

Standard Operating Procedure Manual Master Template | Welcome
Standard Operating Procedure Manual Master Template | Welcome

Section 2 – History, Vision and Mission Statement

Section 2 is a place to communicate the History of your organization as well as an opportunity to outline your Vision and Mission Statement. A Vision describes the desired future position of the company. A Mission Statement drives your company.

There are numerous Visions and Mission Statements provided that you can adjust to suit your business, or simply write your own.

Standard Operating Procedure Manual Master Template | History, Vision and Mission Statement
Standard Operating Procedure Manual Master Template | History, Vision and Mission Statement
Standard Operating Procedure Manual Master Template | History, Vision and Mission Statement

Section 3 – Company Values

Section 3 is about values. If you do not communicate your values to your team, they will make up their own which is likely not going to end too well. Communicate your values and keep the standards high.

Standard Operating Procedure Manual Master Template | Company Values

Section 4 – How to Use the Manual

Section 4 is a simple section about how to find things easier in the manual.

Standard Operating Procedure Manual Master Template | How to Use the Manual

Section 5 – Environment and Company Details

Section 5 is to communicate specific company details. There are also methods of communication, organizational chart, roles and expectations and reporting relationships.

Standard Operating Procedure Manual Master Template | Environment
Standard Operating Procedure Manual Master Template | Organizational Chart
Standard Operating Procedure Manual Master Template | Team
Standard Operating Procedure Manual Master Template | Communication

Section 6 – Workplace Requirements

Section 6 is about Workplace Requirements. This is an opportunity to communicate the general rules such as opening and closing times, time-sheets, dress code and other general items.

Standard Operating Procedure Manual Master Template | Operating Hours
Standard Operating Procedure Manual Master Template | Securing the Workplace

Section 7 – Workplace Supplies and Suppliers

Section 7 is about general workplace tasks such as booking a courier or handling petty cash.

Standard Operating Procedure Manual Master Template | Workplace Supplies and Suppliers

Section 8 – Health and Safety

Section 8 is about Health and Safety including emergency requirements, evacuation exits and an evacuation gathering point.

Standard Operating Procedure Manual Master Template | Health and Safety
Standard Operating Procedure Manual Master Template | Emergency Evacuation

Section 9 – Workplace Equipment

Section 9 is about workplace equipment. This is a place to communicate to your team your expectations for using and looking after equipment, computers, vehicles and tools.

Standard Operating Procedure Manual Master Template | Workplace Equipment

Section 10 – Standard Operating Procedures

Section 10 is the beginning of the Standard Operating Procedures. This section has a range of typical operating procedures you could expect in any business.

You can add or delete items to suit your business.

Standard Operating Procedure Manual Master Template | SOP Introduction

The following procedure is an example of ‘Meeting Room Preparation’.

Standard Operating Procedure – Meeting Room Preparation

The first example is how to prepare a meeting room.

Standard Operating Procedure Manual Master Template | How to Prepare a Meeting Room
Standard Operating Procedure Manual Master Template | How to Prepare a Meeting Room

Standard Operating Procedure – How to Clean Your Workstation

The next example is How to Clean Your Workstation.

Standard Operating Procedure Manual Master Template | How to Clean Your Workstation

Standard Operating Procedure – How to Complete Your Time-sheet

The next example is How to Complete Your Time-sheet.

Standard Operating Procedure Manual Master Template | How to Complete Your Timesheet

Standard Operating Procedure – How to Lock the Office/Workplace

The last example is How to Lock the Office/Workplace.

Standard Operating Procedure Manual Master Template | How to Lock the Office

Section 11 – Summary

Section 11 is the last page and summarizes the manual.

Standard Operating Procedure Manual Master Template | Summary

This is a detailed Master Template that will allow you to create your Standard Operating Procedure Manual quickly, efficiently and with minimal headaches.

This is a 67 page document.

Free Bonus – Additional 36 Master Templates

When you buy this Standard Operating Procedure Manual Template, we include another 36 templates free. These templates are all related to Standard Operating Procedures and operating a business.

There is a large list of policies and other templates that will help you operate your business. You can easily add these to your system to dramatically improve your business.

What is Included?

Standard Operating Procedure Manual Master Template
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Comments from Previous Buyers


My search for a procedure manual template took me several days. I was getting really worried when I would read articles that claimed that it takes a few months to write one.

Then, after perseverance, I ended up on this website where the template cost much less than anything else I found online.

At first, I thought it would be something very simple and basic. To my great surprise, it had everything I needed. This Procedures Manual Template will expedite the process of compiling one for your company while sustaining the quality.


I have already started to use the template and customize it to my specific needs. I have looked all over the internet and your template is by far the easiest to use and modify.

Anyone who is looking to get a quick start on a procedure manual that is easy to modify and continuously update, would be well served to purchase your template as it is a “Real Bargain” at the price.

James Miles
Consolidated Community Management, Inc.
Tamarac, Florida

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Is this complicated Software or Subscriptions?

No. This is not complicated software where you need an ongoing subscription or annual fee. It is a one off payment. There is no huge learning curve either. Just purchase and download and get on with the task of creating your documents quickly, easily and with no fuss.

Do I need a Paypal account to purchase?

No, you do not need a Paypal account to purchase our products. You can pay with Paypal or use your credit card.

Can I use a Credit Card to purchase?

Yes, you can use a credit card to purchase our products. We use as our credit card merchant. Or you can use your credit card through

How will my information be used?

Your information will not be used whatsoever without your permission. In other words, your email address will not be sold or spammed.

Will I get on a spam list?

No. We may add you to our newsletter list. However you can ‘opt out’ at any time. Above all, you will not be spammed. We use Mail Chimp for our electronic updates.

Will I be the victim of identity theft?

No. Paypal and e-Junkie provide a 100% secure system to perform the transaction.

Will the purchase arrive on time?

Yes. As soon as you have paid for your purchase, you will receive a download link via email. However, please remember to also check your ‘Junk Email’ as if you have not received your link immediately, the email could be in your ‘Junk Email Inbox’.

Should you not receive the download link, please contact us immediately and we will get back to you as soon as we can. Please note, the time zone of your country may effect our response time, however we will respond as soon as we can. Our business is located in Australia.

AEST – Australian Eastern Standard Time.

Will I actually get what I ordered?

Yes. We promise to deliver to you and stand by this promise with a 90 day 100% refund policy. Further to this, Paypal guarantees your transaction so you can shop with full confidence.

Can I make changes to the master templates and add my own information?

Yes. The majority of the master templates are Microsoft Word files or Microsoft Excel files. Easy to download and easy to use. You can easily add or remove content and customize the templates to suit your needs. A lot of the templates also have automated Table of Contents, so it is easy to make changes and then update the Table of Contents field so your Table of Contents is also updated. In addition, if you have any problems we can assist.

Will unexpected fine print charges be added to my order without my knowledge?

No. There are no further charges. No monthly subscriptions either. You have the right to use the document to your desires within our terms of agreement of purchase. There are no monthly fee or hidden charges. Similarly, what you see above is the only and final fee.

Will anyone respond if I have problems after buying?

Yes. However, there may be a delay in our response. Depending on your country timezone, we will respond as soon as we can. Please note, we endeavor to respond to your requests within the shortest possible time.

Will it be easy to dispute or cancel my transaction?

Yes. If you are not 100% satisfied with your purchase, we will refund your money 100%. However, we would love some feedback from you so we can improve our product should you believe it could be better.

I did not receive a download link after paying

Please do not panic. e-Junkie is a very reliable document delivery system and it is unlikely this will occur. However, if it does, we will email you the download link as soon as we can.

The website briefly redirected through e-Junkie. Is this safe?

Yes it is safe. When you click on the Proceed to Pay button, you will be redirected briefly through e-Junkie to or (Credit Card Payment) depending on how you choose to pay. We use e-Junkie to deliver our documents electronically so you receive them immediately – 24 Hours a day, 7 days a week.

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