Quality Manual Template

Can you afford to not have a Quality Manual?

Image of Quality Manual Cover Page

Quality Manual Template

A Quality Manual dramatically improves the value and performance of your business. Are you building a business or just building a job for yourself?

No Quality Manual = Chaos!

If you operate a business that employs people – you MUST have a Quality Manual.

This tool is crucial to deliver your product or service to a high standard to give you the best chance of your customers returning again and again.

This tool will benefit your business in so many ways you would not believe.

You, the business owner cannot be everywhere at once. Therefore it makes perfect sense to implement a quality manual in your business to ensure that particular standards are being met.

A Quality Manual is a tool that communicates your expectations to your team.

If you do not have a quality manual in your business at the moment, I strongly encourage you to prioritize this and get one as soon as you possibly can. You will see massive improvements not only with the behavior of your team, but with improved efficiency and improved profitability.

This document sets the benchmark for your team to follow.

What it is like without a Quality Manual

Without a quality manual it will be difficult to communicate the vision and direction of the business.

Without a quality manual:

  • No-one does anything the same way. Everyone makes up their own rules
  • Consistency doesn’t exist. Clients get random results
  • The Boss, Manager or Business Owner is stressed
  • The staff have no idea what the business owners expectations are
  • Staff are fighting and gossiping between themselves because different standards are applied to different staff members
  • Mistakes are rife
  • Quality is low
  • Staff morale is low
  • Personal safety is at risk
  • Profit is woeful.

and the list just goes on and on…

A business without a quality manual is a disaster in the making!

How can your business afford to NOT have a Quality Manual?

7 Huge Quality Manual Benefits

A quality manual is going to make a huge difference to your business. This is because your team will instantly know what is expected of them.

Many small and medium businesses do not operate efficiently because the team has not been told what the rules and expected level of service delivery is.

If your team have no idea what the standards are – how can you possibly expect your business to deliver well each and every time?

Here are 7 huge benefits you will get when you implement a Quality Manual in your business.

A quality manual:

1. Sets the benchmark

Your team will know what the ‘benchmark’ is for their role. This will help them achieve these standards.

2. Stops you needing to repeat yourself

Someone once told me if you don’t want to repeat yourself – don’t have kids or run a business. How true this is! Implementing a Quality Manual means you will not have to repeat yourself over and over again because your team will have a document they can refer to first.

3. Dramatically improves efficiency

Your business will become more efficient because your staff will know exactly what is expected of them and have no excuse if they do not perform to the quality manual guidelines.

4. Dramatically improves quality

A good business produces its services and products to a high standard time and time again – every single time. A quality manual will help in ensuring this is achieved.

5. Dramatically improves profit

Your business will become more profitable because you will be producing better quality products or services on a consistent basis. This is what customer love the most – consistency and they will return for more.

6. Releases control to your team

You the business owner will not have to be everywhere at once ensuring your team deliver. You can rely on the quality manual for assisting team members to fulfill their roles correctly.

7. Creates a better business

You business will operate better, be more profitable, more professional and more ethical.

How can your business afford to NOT have a Quality Manual?

Take a Look at the Detailed Contents

This Quality Manual Template will allow you to create a Quality Manual quickly and easily.

Title Page

Table of Contents

Check out the Table of Contents below. You can see the different sections including a Procedure Section.

Business Introduction

The introduction to your business also has a section to state your Mission Statement.

It is important that you have a Mission Statement for your business to provide direction for your team and show leadership to your suppliers, clients, customers and staff.

Business Values

There are also business values that you can use for your business.

Check Out Some More Features

Check out some more features of this Quality Manual Template package. There are a lot of files and you will be able to set up a comprehensive manual for your business.

Company Details and Environment

List your company details so your employees know the relevant information for your company.


List your employees roles so that your employees know exactly what they need to do everyday.


There are also examples of Procedures that you can customize to suit your business. The following procedure example is ‘Preparing the Meeting Room’ Procedure.

This is a detailed Quality Manual Template.

Another 29 Documents Absolutely FREE

When you buy this Quality Manual Template we will include another 29 templates 100% free. These templates are all related to Quality Manuals and the daily running of your business. You can apply this information to any type of business.

You can easily add these to your quality system to dramatically improve your business systems.

Check out the list of files included below.

List of documents
Image of all included products
Image of all included products

All templates are in Microsoft Word and can easily be updated to suit your business.

Read More about these Free Templates

Check out the detailed templates for each of these documents below. If you are a small or medium size business owner, then these template are for you.

They can easily be customized to suit your business. Take a Look at What is Included in these FREE documents.


These are commonly required policies that apply to any business.

  1. policy-anti-bullying-discrimination and harassment
  2. policy-cell-phone-usage
  3. policy-code-of-conduct
  4. policy-corporate-responsibility
  5. policy-discipline-and-termination
  6. policy-drugs-and-alcohol
  7. policy-environmental
  8. policy-equal-employment-opportunity
  9. policy-health-and-safety
  10. policy-incident-management
  11. policy-internet-and-email
  12. policy-leave
  13. policy-non-smoking
  14. policy-social-media
  15. policy-travel

Check out the Anti-Bullying Policy as an example. All other policies are just as detailed.

Policy Anti Bullying Discrimination and Harassment
Policy Anti Bullying Discrimination and Harassment

Remember: When you buy the Quality Manual Template TODAY you receive absolutely FREE these templates.

29 ADDITIONAL templates to make up your Quality Manual.

OVER 200 pages of Templates.

Just Read What A Few Of Our Satisfied Buyers Have To Say….

Testimonial 1


“This is the best money our company has spent since its inception almost 3 years ago. This manual was worth it if for nothing else but the Automatic Table of Contents. That alone made it worth the money, but it was more than that.

The basics that were already there got me started and it was easy to edit and make custom to our company. We have already had to fire an employee and our attorney told us that having them fired over non-compliance with company policy (with their signature on the policies in file) would help us if we ever had to fight an unemployment claim.

It’s great to finally have all policies in one place.

Also, the procedures will free us up as owners to get more work done since we do not have to stop and explain the same procedures repeatedly. Now we just refer to the manual.

Your price was AMAZING! I shopped for other manuals at $250-$500 and they looked too complicated and unnecessary too. Sometimes too much is just too much.

I’ve worked in human resources for years prior to opening our own business and this manual is more than enough for covering our needs and looking like a professional HR department created it.

Thanks for everything and for making it at a price that made me willing to try it because if it didn’t work, what did I lose.

Well it did work! Thanks so much!!!”

Cheryl B.

Testimonial 2

Dear David,

I have already started to use the template and customize it to my specific needs. I have looked all over the internet and your template is by far the easiest to use and modify.

Anyone who is looking to get a quick start on a procedure manual that is easy to modify and continuously update, would be well served to purchase your template as it is a “Real Bargain” at the price.

James Miles
Consolidated Community Management, Inc.
Tamarac, Florida

Easy, Quick, Efficient…..DONE

Our templates are incredibly easy to use and apply. Simple use MS Word to find and select the information that needs changing to customize it to your business needs.

Red Highlights
To assist you in customizing the template quickly and easily, all items that need changing to suit your business are highlighted in red. You can simply use the Find and Select tool in MS Word (Ctrl+H) to identify all relevant items in one hit and replace instantly.

Find, Select and Replace
Find, Select and Replace to customize to suit your business

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You can purchase through Paypal and be confident that you are dealing with a trusted supplier – or your money back. Paypal Guarantees it.

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Save a lot of time by using these templates. Buy now today and produce your Quality Manual in minutes instead of weeks!



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Yes. The majority of the templates are MS Word documents. You can easily add or remove content and customize the documents to suit your needs. A lot of the templates also have automated Table of Contents, so it is easy to make changes and then update the Table of Contents field so your Table of Contents is also updated. In addition, if you have any problems we can assist.

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