Are you Losing Customers because of Poor Customer Service Escalation Procedures?
$ 9 USD
Shop with Confidence
Excellent customer service is critical to any business. Every customer support service must be backed up by a competent escalation management system.
Having an escalation plan is just one part of delivering excellent customer service.
You must have a set of procedures in place to deal with a variety of potential problems that could occur.
For example, if the customer is simply not getting any answers after trying over and over again, the issue needs to be escalated to a department that can solve the issue.
Customer Service Escalation Process Template Type 1
Type 1 Customer Service Escalation Process Template is a template that outlines to your customers what your escalation procedures are. It is a tool to communicate your processes to customers.
This is a useful document to make available to your customers and clients on your website or however your regularly communicate with your existing customers.
Table of Contents
Escalating a Problem
Customer Service Escalation Process Template Type 2
Type 2 Customer Service Escalation Process Template is a more simple template suitable for team members to follow.
This is a chart that outlines the process of escalating issues through your call center or general phone number.
This template can be used for escalation of customer complaints.
Call Centre Customer Complaint Escalation Process
Easy to Customize
This template can be easily modified or changed to suit your escalation process.
Take a look at the template in MS Word. View the snapshot below.
What is Included?
Templates Type 1 and 2 are both included in this download for the one price.
Both files are MS Word Documents
Template Type 1 Number of Pages
Template Type 2 Number of Pages
Easy, Quick, Efficient…..DONE
Our templates are incredibly easy to use and apply. Simple use MS Word to find and select the information that needs changing to customize it to your business needs.
To assist you in customizing the template quickly and easily, all items that need changing to suit your business are highlighted in red. You can simply use the Find and Select tool in MS Word (Ctrl+H) to identify all relevant items in one hit and replace instantly. What could be easier?
Guaranteed 100% or Money Back
We offer a full 100% money back guarantee no questions asked if you are not satisfied.
Paypal is a secure and trusted method of payment.
You can purchase through Paypal and be confident that you are dealing with a trusted supplier – or your money back. Paypal Guarantees it.
$ 9 USD
Shop with Confidence
Using templates saves a huge amount of time.
All the best with your business.
How will my information be used?
Your information will not be used whatsoever without your permission. Your email address will not be sold or spammed.
Will I get on a spam list?
No. We may add you to our newsletter list – however you can ‘opt out’ at any time. You will not be spammed. We use Mail Chimp for our electronic updates.
Will I be the victim of identity theft?
No – Paypal and E-Junkie provide a 100% secure system to perform the transaction.
Will the purchase arrive undamaged and on time?
Yes – As soon as you have paid for your purchase, you will receive a download link via email. Please remember to also check your ‘Junk Email’ as if you have not received your link immediately, the email could be in your ‘Junk Email Inbox’.
Should you not receive the download link – please contact us immediately and we will get back to you as soon as we can. Please note, the time zone of your country may effect our response time, however we will respond as soon as we can. Our business is located in Australia.
AEST – Australian Eastern Standard Time.
Will I actually get what I ordered?
Yes – We promise to deliver the document to you and stand by this promise with a 60 day 100% refund policy. Further to this, Paypal guarantees your transaction so you can have full confidence.
Can I make changes to the document and add my own information?
Yes. The majority of the templates are MS Word documents. You can easily add or remove content and customize the documents to suit your needs. A lot of the templates also have automated Table of Contents, so it is easy to make changes and then update the Table of Contents field so your Table of Contents is also updated. Further to this, if you have any problems we can assist.
Will unexpected fine print charges be added to my order without my knowledge?
No – There are no further charges. You have the right to use the document to your desires within our terms of agreement of purchase. There are no monthly fee or hidden charges. What you see above is the only and final fee.
Will anyone respond if I have problems after buying?
Yes – However, there may be a delay in our response. Depending on your country timezone, we will respond as soon as we can. Please note, we endeavor to respond to your requests within the shortest possible time.
Will it be easy to dispute or cancel my transaction?
Yes – If you are not 100% satisfied with your purchase, we will refund your money 100%. However, we would love some feedback from you so we can improve our product should you believe it could be better.
I did not receive a download link after paying
Please do not panic. E-Junkie is a very reliable document delivery system and it is unlikely this will occur. However – if it does, we will email you the download link as soon as we can.
The website briefly redirected through E-Junkie – Is this a scam?
No – it is not a scam. When you click on the Buy Now button you will be redirected briefly through E-Junkie to Paypal. We use E-Junkie.com to deliver our documents electronically so you receive them immediately – 24 Hours a day, 7 days a week.
E-Junkie is secured by Geo Trust. Refer to their website for further information.
$ 9 USD
Shop with Confidence
© Copyright 2020
All rights reserved.