Retail Store Employee Handbook Template

Can you really afford to keep operating your Retail Store without an Employee Handbook?

A professional, business eBook cover with Retail Store Employee Handbook Template text on it. Blue, white and red background with Digital Documents Direct logo and website address.
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Retail Store Employee Handbook Template
+
Free Employee Code of Conduct Template
+
14 x Free Quality Checklists

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Easy to use MS Word template ✔
Fully Automated Table of Contents ✔
Page Count 44 ✔
Word Count 5658 ✔
Free Quality Checklists ✔
No Complex Software ✔
No Complex Subscriptions ✔
90 Day Full Money Back Guarantee ✔
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Remarkable Improvement Almost Immediately

Do you want to improve the performance and profit of your retail store quickly without spending a huge amount of capital?

Are you constantly frustrated that your team miss important details?

Are you tired of repeating yourself?

A Retail Store Employee Handbook is the solution to the above problems and more. It will dramatically improve how your retail store operates.

If you need to improve the performance of your retail store quickly and cost effectively, you need an Employee Handbook and ensure your team follow it.

Can you really afford to have no Employee Handbook in your Retail Store?


3 Real Breakthrough Benefits of An Employee Handbook

As mentioned above, a Retail Store Employee Handbook will improve many areas in your store. One important benefit is that your team will instantly know what is expected of them.

Many retail stores do not operate efficiently because their team have not been told the specifics including the rules and expected level of service delivery.

You must be specific.

Below are 3 real benefits you will see almost immediately when you prepare and mobilize an Employee Handbook in your store.

Benefit 1: Sets the benchmark for customer service

As you already know, customer service is incredibly important in any retail store. Your business revolves around customer service including online reviews.

Achieving 5 star reviews for every single customer should be your goal. If it isn’t, your business will struggle to compete and in the end struggle to survive.

But it’s certainly not easy delivering the quality you require through your team. In fact, it is really difficult. The only way to make it work for you is to communicate your expectations in detail.

Set the standards and the benchmark for your team with this reference tool that communicates specific details.

Benefit 2: Builds authentic trust with your customers

A successful retail store is all built around trust. Being authentic and building trust is key to loyalty. Loyalty means repeat customers. Repeat customers build your business in all areas.

You can’t survive on just new customers. You must create loyal customers that return again and again.

Trust and loyalty go hand in hand. Lose that trust and loyalty is also gone and very difficult to get back.

An Employee Handbook increases the quality of your product or service from your team, which means customers get what they are promised and therefore trust you and your business more.

Benefit 3: Stops you repeating yourself

A good friend of mine once told me if you don’t want to repeat yourself, don’t have kids or run a business. How true this is. Implementing an employee handbook means you will not have to repeat yourself over and over again. Your team will have a document they can refer to first.

Make sure you always refer to the Employee Handbook when they ask you questions. It must be consistently reviewed and up to date.

Take it seriously and your team will take it seriously.


Huge Time Saver Retail Store Template

Creating a Retail Store Employee Handbook takes a huge amount of work and energy. This template will allow you to create your Employee Handbook quickly and easily. You will be able to set up your handbook in minutes instead of months and can customize this template to suit your specific circumstances. Review some of the content below.

The pages shown below are only a sample of the entire Retail Store Employee Handbook Template. The Table of Contents shows the complete content and all pages included. This is a 44 page template.

Title Page

The following page is the title page. You can easily customize this to suit your retail store.

Retail Store Employee Handbook Template | Title Page
Retail Store Employee Handbook Template | Title Page

Table of Contents

The following page shows the Table of Contents and the detail included within the document.

Retail Store Employee Handbook Template | Table of Contents
Retail Store Employee Handbook Template | Table of Contents
Retail Store Employee Handbook Template | Table of Contents
Retail Store Employee Handbook Template | Table of Contents
Retail Store Employee Handbook Template | Table of Contents
Retail Store Employee Handbook Template | Table of Contents

Section 1 – Welcome

The first section is a welcoming message for new employees. This is an opportunity to introduce your organization and the Employee Handbook to your team.

Retail Store Employee Handbook Template | Welcome
Retail Store Employee Handbook Template | Welcome

Section 2 – History, Vision and Direction

Section 2 is an opportunity to communicate your history and provide direction for the future including your Vision and Mission Statement.

It is important that you have a Vision and Mission Statement for your organization to provide direction for your team and show leadership to your suppliers, customers and staff. There are several to choose from or you can easily modify to suit your business.

Retail Store Employee Handbook Template | History
Retail Store Employee Handbook Template | History

Section 3 – Values

Section 3 defines values. Values are important for your team so they understand what your expectations are. If you don’t communicate values to your team, they will use their own values which may not be appropriate or may not meet your expectations.

Values provide a foundation for expected appropriate behavior.

Retail Store Employee Handbook Template | Values
Retail Store Employee Handbook Template | Values

Section 5 – General Details

Section 5 includes space to add all your general details and also explains reporting relationships and an organizational chart.

Retail Store Employee Handbook Template | General Details
Retail Store Employee Handbook Template | General Details
Retail Store Employee Handbook Template | Reporting Relationships
Retail Store Employee Handbook Template | Reporting Relationships
Retail Store Employee Handbook Template | Hours
Retail Store Employee Handbook Template | Hours
Retail Store Employee Handbook Template | Communication
Retail Store Employee Handbook Template | Communication

Section 6 – Workplace Requirements

Section 6 includes a range of workplace requirements typically found in any business. There are standard workplace requirements including leave.

Retail Store Employee Handbook Template | Workplace Requirements
Retail Store Employee Handbook Template | Workplace Requirements

Section 7 – Health, Safety and Emergencies

Section 7 is about health, safe work practices and emergencies.

There is also a section to include your emergency evacuation exit maps and diagrams.

Retail Store Employee Handbook Template | Health and Safety
Retail Store Employee Handbook Template | Health and Safety

Section 8 – Workplace Equipment

Section 8 is about workplace equipment.

Retail Store Employee Handbook Template | Workplace Equipment
Retail Store Employee Handbook Template | Workplace Equipment

Section 9 – Procedures

Section 9 includes a range of procedures. There are quite a few standard types of procedures commonly found in any business. You can easily add your own procedures to the manual as well.

Retail Store Employee Handbook Template | Procedures
Retail Store Employee Handbook Template | Procedures

Procedure Example 1 – How to Open the Store

The first example is How to Open the Retail Store. Procedures should be detailed and explained in steps. If you want your team to operate in a particular manner, then including all the steps is important.

It is also a good idea to involve your team when creating the steps for each procedure. They will have a valuable contribution to creating the correct steps for each procedure.

Retail Store Employee Handbook Template | How to Open the Store
Retail Store Employee Handbook Template | How to Open the Store

Procedure Example 2 – How to Apply for Holiday Leave

Example 2 is another simple example on how to apply for holiday leave.

Refer to the Table of Contents to review the typical procedures included in this template. You can easily customize these procedures and also add your own.

Retail Store Employee Handbook Template | How to Apply for Holiday Leave
Retail Store Employee Handbook Template | How to Apply for Holiday Leave

Procedure Example 3 – How to Order Stock

Example 3 is another simple example on how to order stock.

Retail Store Employee Handbook Template | How to Order Stock
Retail Store Employee Handbook Template | How to Order Stock

Section 10 – Summary

Section 10 is a summary of the Retail Store Employee Handbook.

Retail Store Employee Handbook Template | Summary
Retail Store Employee Handbook Template | Summary

What is Included?

Retail Store Employee Handbook Template
Microsoft Word .docx
Page Count
44
Word Count
5658

Retail Store Employee Handbook Template
Retail Store Employee Handbook Template

Free Bonus No.1

14 Free Quality Checklists

In addition to the employee handbook, you’ll receive 14 complimentary quality checklists. These checklists are invaluable tools, simplifying your team’s tasks significantly. They not only facilitate task assignment and delegation but also provide a sense of confidence that the work is being carried out to high standards, ensuring exceptional quality across your operations.

These checklists can be modified to post on the wall, in the staff room, in the kitchen or wherever they can be easily viewed and referred to. You can also provide them as print outs to your team as a reminder on how to complete any task to a high standard.

Quality Checklist | Retail Store
Quality Checklist | Retail Store

Lastly, you can also use these checklists as a performance monitoring tool. If you have a team member that seems disinterested in their job, then referring their performance to checklists amongst other things is a great way to help them realize where they are not performing well enough.


Free Bonus No.2

Employee Code of Conduct Template

Aslo when you purchase the Employee Handbook Template above, also included for free is an Employee Code of Conduct Template. This Code of Conduct is useful to communicate your expectations to your team members and keep the standards high in your organisation.

Employee Code of Conduct - Title Page
Employee Code of Conduct – Title Page
Employee Code of Conduct - Table of Contents
Employee Code of Conduct – Table of Contents
Employee Code of Conduct - MS Word
Employee Code of Conduct – MS Word

Total Inclusions

Retail Store Employee Handbook Template
Microsoft Word .docx
Page Count
44
Word Count
5658

Quality Checklists
Microsoft Word .docx
Page Count
14
Word Count
Varies

Employee Code of Conduct Template
Microsoft Word .docx
Page Count
11
Word Count
1384


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Simply use Microsoft Word’s Find and Replace tool (Ctrl+H), to identify and replace all relevant items in a single command, or scroll through and change the items highlighted in red.

A screenshot demonstrating the 'Find, Select, and Replace' feature in Microsoft Word. The image shows the Word interface with the search toolbar open, displaying options for finding, selecting, and replacing text within a document. Users can input search terms and specify parameters for the search. The background is the Word interface, with various menu options and buttons visible.
Find and Replace Tool | MS Word

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A retail store employee handbook acts as a foundation for employee training and adherence to company policies, creating a team that understand what they are doing.

By providing clear guidelines on a range of things including customer service standards and sales techniques, a handbook ensures consistency in employee performance. This improves your business in all areas.

Act now and change the way your retail store operates. Use templates and save a huge amount of time.

Can you really afford to keep operating your retail store without an employee handbook?

Regards,

Signature

David

P.S. The price of our products do rise based on upgrades, improvements and demand. We encourage you to buy today not only to avoid missing out at this price, but also to immediately reap the benefits of establishing an employee handbook in your retail store.


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