Can you honestly afford to keep operating your Taxi business without an Employee Handbook?
Taxi Service Employee Handbook Template
+
Free
Employee Code of Conduct Template
+
15 x Free Quality Checklists
USD 27
Shop With Full Confidence
90 Day Full Money Back Guarantee
Features
Instant Download ✔
90 Day Full Money Back Guarantee ✔
100% Secure Shopping ✔
Secure Digital Delivery by E-Junkie ✔
Easy to use MS Word Taxi Service Employee Handbook Template ✔
Fully Automated Table of Contents ✔
Page Count 46 ✔
Word Count 6031 ✔
Free Employee Code of Conduct ✔
15 x Free Checklists ✔
No Complex Software ✔
No Complex Subscriptions ✔
Remarkable Improvement Almost Immediately
Do you need to improve the performance and profit of your taxi business quickly without spending a huge amount of capital?
Are you often frustrated with the level of performance and quality of customer service from your team?
Are you tired of repeating yourself?
Operating any business is challenging. A taxi business is no different. The answer to better performance and more profitability through your team, is dedicated employee instructions and guidelines in the form of an Employee Handbook.
A Taxi Service Employee Handbook allows you to improve your business quickly and cost effectively by communicating your vision, direction and standards to your team. It is your ‘silent partner’ that communicates your expectations when you are in your business and also when you are not around.
You are busy and cannot be everywhere at once. A Taxi Service Employee Handbook is an extremely cost effective partner in your business that assists you to lift performance, communicate expectations and drive your business forward.
Can you really afford to not have an Employee Handbook in your Taxi Business?
3 Real Breakthrough Benefits of an Employee Handbook
As mentioned above, a Taxi Service Employee Handbook will improve many areas in your business. One crucial benefit is that your team will instantly know what is expected of them.
Many taxi services do not operate efficiently because their team have not been told the specifics including the rules and expected level of service delivery.
You must be specific.
Below are 3 real benefits you will see almost immediately when you prepare and mobilize an Employee Handbook in your taxi business.
Benefit 1 – Sets the benchmark for improved customer service
As you already know, providing excellent response times and excellent customer service are the keys to providing excellent customer service to passengers and customers.
Your business revolves around customer service including online reviews.
Achieving 5 star reviews for every single customer should be your goal. If it isn’t, your business will struggle to attract new customers and retain repeat customers, and in the end, struggle to survive.
Set the standards for your team with a reference tool that communicates specific details.
Benefit 2 – You will be building authentic trust with your customers
A successful taxi service is all built around trust. Being authentic and building trust is key to ensuring repeat customers, which in turn, builds your business in all areas.
You must get those repeat customers for your business to survive. Repeat customers ensures your business receives regular cash flow. Without repeat customers, you will struggle to meet your basic expenses such as rent and payroll.
Customers love consistency and this is the reason they return.
But how on earth can you build trust with your customers through your team? It’s not easy. But it is possible. An Employee Manual is an excellent tool to start the process. It helps to ensure your team are delivering consistently every single day.
Benefit 3 – Stops you repeating yourself
A good friend of mine once told me if you don’t want to repeat yourself, don’t have kids or run a business. How true this is. Implementing an employee handbook means you will not have to repeat yourself over and over again. Your team will have a document they can refer to first.
Make sure you always refer to the Employee Handbook when they ask you questions. It must be consistently reviewed and up to date.
Take it seriously and your team will take it seriously.
Huge Time Saver Template
Creating a Taxi Service Employee Handbook takes a huge amount of work and energy. This template will allow you to create your Employee Handbook quickly and easily. You will be able to set up your handbook in minutes instead of months and can customize this template to suit your specific circumstances.
The pages shown below are only a sample of the entire Taxi Service Employee Handbook. The Table of Contents shows the complete content and all pages included. This is a 46 page template. Only a sample of the pages are shown below.
Title Page
The following page is the title page. You can easily customize this to suit your business.
Table of Contents
The following page shows the Table of Contents and the detail included within the document.
Section 1 – Welcome
The first section is a welcoming message for new employees. This is an opportunity to introduce your organization and the Employee Handbook to your team.
Section 2 – History, Vision and Direction
Section 2 is an opportunity to communicate your history and provide direction for the future including your Vision and Mission Statement.
It is important that you have a Vision and Mission Statement for your organization to provide direction for your team and show leadership to your suppliers, customers and staff. There are several to choose from or you can easily modify to suit your business.
Section 3 – Values
Section 3 defines values. Values are important for your team so they understand what your expectations are. If you don’t communicate values to your team, they will use their own values which may not be appropriate or may not meet your expectations.
Values provide a foundation for expected appropriate behavior.
Section 5 – General Details
Section 5 includes space to add all your general details and also explains reporting relationships and an organizational chart as well as the basics like operating hours.
Section 6 – Workplace Requirements
Section 6 includes a range of workplace requirements typically found in any business. There are standard workplace requirements including leave.
Section 7 – Health, Safety and Emergencies
Section 7 is about health, safe work practices and emergencies.
There is also a section to include your emergency evacuation exit maps and diagrams.
Section 8 – Workplace Equipment
Section 8 is about workplace equipment.
Section 9 – Procedures
Section 9 includes a range of procedures. There are quite a few standard types of procedures commonly found in any business. You can easily add your own procedures to the manual as well.
Procedure Example 1 – How to Open the Taxi Service Office
The first example is How to Open the Taxi Service Office. Procedures should be detailed and explained in steps. If you want your team to operate in a particular manner, then including all the steps is important.
It is also a good idea to involve your team when creating the steps for each procedure. They will have a valuable contribution to creating the correct steps for each procedure.
Procedure Example 2 – How to Provide Excellent Customer Service
Example 2 is another simple example regarding Providing Excellent Customer Service. If you don’t list out the procedure step by step, you can’t expect your team to get the process correct.
Refer to the Table of Contents to review the typical procedures included in this template. You can easily customize these procedures and also add your own.
Section 10 – Summary
Section 10 is a summary of the Taxi Service Employee Handbook.
What is Included?
Taxi Service Employee Handbook Template
Microsoft Word .docx
Page Count
46
Word Count
6031
Free Bonus 1
Employee Code of Conduct Template
When you purchase the Taxi Service Employee Handbook Template above, we also include an Employee Code of Conduct Template free.
Review some of the content below.
Title Page
The first page is the title page which can easily be customized to suit your business.
Table of Contents
The next page is the Table of Contents. This identifies the content within the template.
Free Bonus 2
Quality Checklists
The second free bonus when you purchase the Taxi Service Employee Handbook Template are 15 x quality checklists.
Quality checklists allow you to ensure your team are completing the detail of their role correctly. Review two examples below. These can be easily customized to suit your business.
Total Inclusions
Taxi Service Employee Handbook Template
Microsoft Word .docx
Page Count
46
Word Count
6031
Free Employee Code of Conduct Template
Microsoft Word .docx
Page Count
11
Word Count
1384
15 x Free Quality Checklists
Microsoft Word .docx
Page Count
15
Word Count
Varies
Effortless, Fast, Results…..Guaranteed
Time-Saving Templates
Our templates are designed for simplicity – easy to use and quick to implement. Open them in Microsoft Word, locate the highlighted sections, and tailor them to your specific needs.
Customize in Minutes with Red Highlights
To assist you in quickly and easily customizing our templates, all items that require customization are highlighted in red.
Simply use Microsoft Word’s Find and Replace tool (Ctrl+H), to identify and replace all relevant items in a single command, or scroll through and change the items highlighted in red.
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SAVE TIME and IMPROVE YOUR BUSINESS using our templates, or we’ll refund your money.
If you’re not completely satisfied, we provide a 100% money-back guarantee – no questions asked. Our templates are designed to streamline your document creation process, making your business more efficient and profitable. No strings attached. If needed, you’ll receive a full refund, guaranteed.
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USD 27
Shop With Full Confidence
90 Day Full Money Back Guarantee
Using templates will save you a huge amount of time. Do you really have time to start from scratch? Get a huge head start by using a template to get your employee handbook underway and your team heading in the right direction fast.
All the best with your taxi business.
Regards,
David
P.S. The price of our products do rise based on upgrades, improvements and demand. We encourage you to buy today not only to avoid missing out at this price, but also to immediately reap the benefits of establishing an Employee Handbook in your Taxi Service.
Frequently Asked Questions
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