Are your team processing refunds correctly?
✔ Easy to use Microsoft Word editable template
✔ Page Count 1 Word Count 222
✔ No Expensive Licenses
✔ Instant Download
✔ 100% Secure Shopping with Paypal or Stripe
✔ No Complex Software or Subscriptions
✔ Secure Digital Delivery with E-Junkie
✔ 90 Day Full Money Back Guarantee
Process Refunds in Accordance with Your Policy
Have you specifically communicated your refund policy to your team? Or are they just refunding whatever comes across the counter?
Ensure your team are completing refunds in accordance with your refund policy and document this policy for easy reference. If you have a written policy and a step by step procedure, it will make it a lot easier whenever a new employee joins your team.
This policy includes generic information that you can customize to suit your business.
What is Included?
Process a Refund Procedure Template
Microsoft Word .docx
What are Individual Procedure Templates?
Our individual procedure templates are designed to be cost effective way to create procedures in your organization quickly and easily.
These specific procedures are typically 1 or 2 page templates of individual tasks commonly found in any business.
Each procedure includes step by step instructions. These instructions are generic, however you can modify to suit your business and create specific procedures cost effectively and fast.
Save a large amount of time and create a range of procedures fast for your business using these cost effective templates.
The format for each procedure is the same as per the following template below.
Easy, Quick, Efficient…..Done
Time Saving Templates
Our Master Templates are easy to use and apply. Use Microsoft Word to find and select the relevant information to customize it to your needs.
Customize in Minutes with Red Highlights
To assist you in customizing our Master Templates quickly and easily, all items that need customizing are highlighted in red. You can simply use the Find and Select tool in Microsoft Word (Ctrl+H) to identify all relevant items in one hit and replace instantly or simply scroll through and change the items in red.
Unconditional 100% Money-Back Guarantee
SAVE TIME using our templates or your Money-Back.
Not only that, if you are not happy for any reason we promise to return your hard earned money with no questions asked.
Our templates are designed to save you time creating your documents. We offer an unconditional 100% Money-Back Guarantee with no questions asked if you are not satisfied.
No catches, tricks or conditions. Just your money refunded in full.
Easy to Purchase and Instant Download
Easy to Customize and Use
90 Day Full Money-Back Guarantee
No Questions Asked
Safe, Secure Shopping
Paypal Guarantees your purchase with Paypal Buyer Protection.
Ensure you get what you pay for with Buyer Protection.
Paypal is a secure and trusted method of payment. You can purchase through Paypal or Stripe with your credit card and be confident that you are dealing with a trusted supplier or your money back.
You will be able to download the Master Templates immediately after purchase.
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Using templates saves a huge amount of time.
All the best with your business.
P.S. The price of our products do rise based on upgrades, improvements and demand.
Is this complicated Software or Subscriptions?
No. This is not complicated software where you need an ongoing subscription or annual fee. It is a one off payment. There is no huge learning curve either. Just purchase and download and get on with the task of creating your documents quickly, easily and with no fuss.
Do I need a Paypal account to purchase?
No, you do not need a Paypal account to purchase our products. You can pay with Paypal or use your credit card.
Can I use a Credit Card to purchase?
How will my information be used?
Your information will not be used whatsoever without your permission. In other words, your email address will not be sold or spammed.
Will I get on a spam list?
No. We may add you to our newsletter list. However you can ‘opt out’ at any time. Above all, you will not be spammed. We use Mail Chimp for our electronic updates.
Will I be the victim of identity theft?
No. Paypal and e-Junkie provide a 100% secure system to perform the transaction.
Will the purchase arrive on time?
Yes. As soon as you have paid for your purchase, you will receive a download link via email. However, please remember to also check your ‘Junk Email’ as if you have not received your link immediately, the email could be in your ‘Junk Email Inbox’.
Should you not receive the download link, please contact us immediately and we will get back to you as soon as we can. Please note, the time zone of your country may effect our response time, however we will respond as soon as we can. Our business is located in Australia.
AEST – Australian Eastern Standard Time.
Will I actually get what I ordered?
Yes. We promise to deliver to you and stand by this promise with a 90 day 100% refund policy. Further to this, Paypal guarantees your transaction so you can shop with full confidence.
Can I make changes to the master templates and add my own information?
Yes. The majority of the master templates are Microsoft Word files or Microsoft Excel files. Easy to download and easy to use. You can easily add or remove content and customize the templates to suit your needs. A lot of the templates also have automated Table of Contents, so it is easy to make changes and then update the Table of Contents field so your Table of Contents is also updated. In addition, if you have any problems we can assist.
Will unexpected fine print charges be added to my order without my knowledge?
No. There are no further charges. No monthly subscriptions either. You have the right to use the document to your desires within our terms of agreement of purchase. There are no monthly fee or hidden charges. Similarly, what you see above is the only and final fee.
Will anyone respond if I have problems after buying?
Yes. However, there may be a delay in our response. Depending on your country timezone, we will respond as soon as we can. Please note, we endeavor to respond to your requests within the shortest possible time.
Will it be easy to dispute or cancel my transaction?
Yes. If you are not 100% satisfied with your purchase, we will refund your money 100%. However, we would love some feedback from you so we can improve our product should you believe it could be better.
I did not receive a download link after paying
Please do not panic. e-Junkie and SendOwl are both very reliable document delivery systems and it is unlikely this will occur. However, if it does, we will email you the download link as soon as we can.
The website briefly redirected through e-Junkie or SendOwl. Is this safe?
Yes it is safe. When you click on the Proceed to Pay button, you will be redirected briefly through e-Junkie.com or SendOwl.com depending on the product to Paypal.com or Stripe.com (Credit Card Payment) depending on how you choose to pay. We use e-Junkie or SendOwl to deliver our documents electronically so you receive them immediately – 24 Hours a day, 7 days a week.
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