Can you afford to not have a Standard Operating Procedure Manual in Your Business?
Standard Operating Procedure Manual Template
At the heart of a systems-driven business is a company’s standard operating procedure manual. This manual outlines all areas of the business and provides guidelines, standards and procedures for a team to follow.
If you are constantly frustrated with repeating yourself, your team delivering sloppy work or products, or just need some time to your self to think, you should be building your system procedures now.
A Standard Operating Procedure Manual Template is immediately going to bring significant benefits to your organization. Not only will it save you a lot of time, it will improve the quality of delivery, increase efficiency, and most importantly boost your company profit.
Are you building a business that really operates without you having to run the whole show all the time? Are you building true value into your business?
Build Value into Your Business
Systems and documenting these systems adds significant value to your business. It allows you to build something of value that can be sold.
A business with systems and procedures is much more valuable than a business where everything is ‘in the owners head’.
However, creating these systems take a lot of time and effort. Using a template will save you considerable time and allow you to get a head start in building value into your organization.
In addition to these benefits, it will also help to reduce your concerns about delivering the very best quality to your clients and customers, which you already know is so important for business survival.
3 Important Reasons why your Business Must Have Standard Operating Procedures
Your product or service must be delivered with consistency. Consistency drives repeat business. Repeat business means survival. You can’t rely on getting new customers all the time. You need to satisfy your existing customers, so they return for more and also refer new customers to your business.
The only way to do this is to ensure you and your team are delivering a high-quality product or service every single time.
How do you get your team to deliver to a high quality? Set benchmarks and systems for them to follow by using standard operating procedures.
2. Reduce Errors and Mistakes
Competition is tough. You cannot afford to make mistakes or provide sloppy service. If your customers are not happy, they will simply go elsewhere at the drop of a hat.
Your customers are smart, and they will go elsewhere if you don’t look after them. Meet their expectations.
How do you get your team to reduce mistakes? Set benchmarks and provide checklists for them to use with standard operating procedures.
If you cannot get your product or service to your customers in a consistent and error free manner you will struggle to make a decent profit. If you cannot get customers to come back it will mean more effort to gain new customers.
Depending on what industry you are in, acquiring a new customer is anywhere from 5 to 25 times more expensive than retaining an existing one.
Therefore, it makes sense to avoid mistakes and retain the right existing customers.
Disappointment Drives Customers Away
There is nothing more disappointing to a customer than to go into a store or business and receive a poor-quality product or service. It is highly likely they will not return.
Your customers understand value for money. They want that value to be the same each time they return to your business.
Your team need to know what the standards are. This is where standard operating procedures come into the picture. Communicating these standards to your team is crucial for the success of your business. The best way to do this is through written operating standards and procedures.
Another 3 Important Reasons why Your Business Must Have Standard Operating Procedures
1. Improved Efficiency
Your business will become much more efficient because things will get done correctly the first time. Eliminate mistakes and rework. Mistakes and rework eat up your profit.
2. Improved quality
Your product or service quality will improve because your team know how to deliver in accordance with the standards. Better quality means you can charge higher prices. Set benchmarks to meet quality requirements.
3. Relax a bit
Feel a bit overwhelmed at times operating your business? Standard Operating Procedures allow you to delegate effectively in accordance with the ‘rules’.
You the business owner will be able to relax a bit more because your team will know they need to abide by the guidelines to perform.
In conclusion, if you do not have a standard operating procedure manual then you are doing it the ‘hard way’.
Use a Template and Save Time
Using a template is going to save you significant time. If you don’t have the time to spend working out all the standard procedures for your business, then a template is what you need.
A template will provide you with a foundation to create your systems manual.
Take a Look at the Detailed Contents
Standard Operating Procedure Manual Master Template
The following page is the title page.
Table of Contents
The next page three pages are the table of contents. You can see the different sections of the manual that are included. This table of contents is fully automated using MS Word’s table of contents feature.
The next page is the introduction to your business and has a section to state your Mission Statement. It is important that you have a Mission Statement for your organization to define the company’s aims and objectives.
Vision Statement and Values
A Vision Statement and Company Values are also important.
A Vision Statement describes the desired future position of the company. Company Values set benchmarks of behavior for your team.
Environment and Company Details
Provide the correct company details for your team.
Standard Operating Procedures
There are also 22 examples of standard operating procedures that you can customize to suit your business. The following procedure is an example of ‘Meeting Room Preparation’.
Standard Operating Procedure – Meeting Room Preparation
Standard Operating Procedure – How to Answer the Phone
Another example below is how to answer the phone. You should have many Standard Operating Procedures for your team to follow.
Standard Operating Procedure – How to Complete a Letter
Another further example below is how to complete a letter. Ensure the quality of product or services leaving your business is kept to a high standard. The only way to do this is to explain in detail how things should be done.
Standard Operating Procedure Manual Summary
The following page below is the last page and summarizes the manual.
This is a 66 page document.
Additional Bonus 36 Master Templates Free!
When you buy this Standard Operating Procedure Manual Template, we will include another 36 templates free. These templates are all related to Standard Operating Procedures and operating a business.
There is a large list of policies and other templates that will help you operate your business. You can easily add these to your system to dramatically improve your business systems.
Some of the Included Templates
Review some of the templates below. A full list is included further down. Click the image to enlarge.
All templates are in Microsoft Word and can easily be updated to suit your business.
What is Included?
MS Word Files .docx files
Number of Files
Number of Words
Templates range from approximately 100 words up to 6600 words for the Standard Operating Procedure Manual Template.
Comments from Previous Buyers
My search for a procedure manual template took me several days. I was getting really worried when I would read articles that claimed that it takes a few months to write one.
Then, after perseverance, I ended up on this website where the template cost much less than anything else I found online.
At first, I thought it would be something very simple and basic. To my great surprise, it had everything I needed. This Procedures Manual Template will expedite the process of compiling one for your company while sustaining the quality.
I have already started to use the template and customize it to my specific needs. I have looked all over the internet and your template is by far the easiest to use and modify.
Anyone who is looking to get a quick start on a procedure manual that is easy to modify and continuously update, would be well served to purchase your template as it is a “Real Bargain” at the price.
Consolidated Community Management, Inc.
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