Standard Operating Procedure Manual Template

Can you afford to not have a Standard Operating Procedure Manual in Your Business?

Image of Standard Operating Procedure Manual Template Cover Page

Standard Operating Procedure Manual Template

At the heart of a systems-driven business is a company’s standard operating procedure manual. This manual outlines all areas of the business and provides guidelines, standards and procedures for a team to follow.

If you are constantly frustrated with repeating yourself, your team delivering sloppy work or products, or just need some time to your self to think, you should be building your system procedures now.

A Standard Operating Procedure Manual Template is immediately going to bring significant benefits to your organization. Not only will it save you a lot of time, it will improve the quality of delivery, increase efficiency, and most importantly boost your company profit.

Are you building a business that really operates without you having to run the whole show all the time? Are you building true value into your business?

Build Value into Your Business

Systems and documenting these systems adds significant value to your business. It allows you to build something of value that can be sold.

A business with systems and procedures is much more valuable than a business where everything is ‘in the owners head’.

However, creating these systems take a lot of time and effort. Using a template will save you considerable time and allow you to get a head start in building value into your organization.

In addition to these benefits, it will also help to reduce your concerns about delivering the very best quality to your clients and customers, which you already know is so important for business survival.

3 Important Reasons why your Business Must Have Standard Operating Procedures

1. Consistency

Your product or service must be delivered with consistency. Consistency drives repeat business. Repeat business means survival. You can’t rely on getting new customers all the time. You need to satisfy your existing customers, so they return for more and also refer new customers to your business.

The only way to do this is to ensure you and your team are delivering a high-quality product or service every single time.

How do you get your team to deliver to a high quality? Set benchmarks and systems for them to follow by using standard operating procedures.

2. Reduce Errors and Mistakes

Competition is tough. You cannot afford to make mistakes or provide sloppy service. If your customers are not happy, they will simply go elsewhere at the drop of a hat.

Your customers are smart, and they will go elsewhere if you don’t look after them. Meet their expectations.

How do you get your team to reduce mistakes? Set benchmarks and provide checklists for them to use with standard operating procedures.

3. Profit

If you cannot get your product or service to your customers in a consistent and error free manner you will struggle to make a decent profit. If you cannot get customers to come back it will mean more effort to gain new customers.

Depending on what industry you are in, acquiring a new customer is anywhere from 5 to 25 times more expensive than retaining an existing one.

Therefore, it makes sense to avoid mistakes and retain the right existing customers.

Disappointment Drives Customers Away

There is nothing more disappointing to a customer than to go into a store or business and receive a poor-quality product or service. It is highly likely they will not return.

Your customers understand value for money. They want that value to be the same each time they return to your business.

Your team need to know what the standards are. This is where standard operating procedures come into the picture. Communicating these standards to your team is crucial for the success of your business. The best way to do this is through written operating standards and procedures.

Another 3 Important Reasons why Your Business Must Have Standard Operating Procedures

1. Improved Efficiency

Your business will become much more efficient because things will get done correctly the first time. Eliminate mistakes and rework. Mistakes and rework eat up your profit.

2. Improved quality

Your product or service quality will improve because your team know how to deliver in accordance with the standards. Better quality means you can charge higher prices. Set benchmarks to meet quality requirements.

3. Relax a bit

Feel a bit overwhelmed at times operating your business? Standard Operating Procedures allow you to delegate effectively in accordance with the ‘rules’.

You the business owner will be able to relax a bit more because your team will know they need to abide by the guidelines to perform.

In conclusion, if you do not have a standard operating procedure manual then you are doing it the ‘hard way’.

Use a Template and Save Time

Using a template is going to save you significant time. If you don’t have the time to spend working out all the standard procedures for your business, then a template is what you need.

A template will provide you with a foundation to create your systems manual.

Take a Look at the Detailed Contents

Standard Operating Procedure Manual Master Template

Title Page

The following page is the title page.

Standard Operating Procedure Manual | Title Page

Table of Contents

The next page three pages are the table of contents. You can see the different sections of the manual that are included. This table of contents is fully automated using MS Word’s table of contents feature.

Standard Operating Procedure Manual | Table of Contents

Standard Operating Procedure Manual | Table of Contents

Standard Operating Procedure Manual | Table of Contents

Mission Statement

The next page is the introduction to your business and has a section to state your Mission Statement. It is important that you have a Mission Statement for your organization to define the company’s aims and objectives.

Standard Operating Procedure Manual | Mission Statement

Vision Statement and Values

A Vision Statement and Company Values are also important.

A Vision Statement describes the desired future position of the company. Company Values set benchmarks of behavior for your team.

Standard Operating Procedure Manual | Company Vision
Standard Operating Procedure Manual | Company Values

Environment and Company Details

Provide the correct company details for your team.

Standard Operating Procedure Manual | Company Details

Standard Operating Procedures

There are also 22 examples of standard operating procedures that you can customize to suit your business. The following procedure is an example of ‘Meeting Room Preparation’.

Standard Operating ProcedureMeeting Room Preparation
Standard Operating Procedure | Meeting Room Preparation
Standard Operating ProcedureHow to Answer the Phone

Another example below is how to answer the phone. You should have many Standard Operating Procedures for your team to follow.

Standard Operating Procedure | Answering the Phone
Standard Operating ProcedureHow to Complete a Letter

Another further example below is how to complete a letter. Ensure the quality of product or services leaving your business is kept to a high standard. The only way to do this is to explain in detail how things should be done.

Standard Operating Procedure | How to Complete a Letter

Standard Operating Procedure Manual Summary

The following page below is the last page and summarizes the manual.

Standard Operating Procedure Manual | Summary

This is a 66 page document.

Additional Bonus 36 Master Templates Free!

When you buy this Standard Operating Procedure Manual Template, we will include another 36 templates free. These templates are all related to Standard Operating Procedures and operating a business.

There is a large list of policies and other templates that will help you operate your business. You can easily add these to your system to dramatically improve your business systems.

Some of the Included Templates

Review some of the templates below. A full list is included further down. Click the image to enlarge.

All templates are in Microsoft Word and can easily be updated to suit your business.

What is Included?

Document Types
MS Word Files .docx files

Number of Files

Number of Words
Templates range from approximately 100 words up to 6600 words for the Standard Operating Procedure Manual Template.

Comments from Previous Buyers


My search for a procedure manual template took me several days. I was getting really worried when I would read articles that claimed that it takes a few months to write one.

Then, after perseverance, I ended up on this website where the template cost much less than anything else I found online.

At first, I thought it would be something very simple and basic. To my great surprise, it had everything I needed. This Procedures Manual Template will expedite the process of compiling one for your company while sustaining the quality.


I have already started to use the template and customize it to my specific needs. I have looked all over the internet and your template is by far the easiest to use and modify.

Anyone who is looking to get a quick start on a procedure manual that is easy to modify and continuously update, would be well served to purchase your template as it is a “Real Bargain” at the price.

James Miles
Consolidated Community Management, Inc.
Tamarac, Florida

Download a Free Sample

No obligation free download with no signup required.

You can download a free sample and review what is inside. Click the link below to download.

Easy, Quick, Efficient…..Done

Customize to suit You in Minutes

Our Master Templates are easy to use and apply. Use Microsoft Word to find and select the information that needs changing to customize it to your needs.

Red Highlights

To assist you in customizing our Master Templates quickly and easily, all items that need customizing are highlighted in red. You can simply use the Find and Select tool in Microsoft Word (Ctrl+H) to identify all relevant items in one hit and replace instantly or simply scroll through and change the items in red.

Find, Select and Replace
Find, Select and Replace to customize to suit your business

 Satisfaction Guarantee

Unconditional, No questions asked, 100% Money back Guarantee

We offer a full money back guarantee with no questions asked if you are not satisfied. No catches, tricks or conditions. Just your money back.

60 Day 100% Money Back Guarantee

 Easy to Purchase and Instant Download

 Easy to Customize and Use

 60 Day Full Money Back Guarantee

 No Questions Asked

Paypal is a secure and trusted method of payment.
You can purchase through Paypal and be confident that you are dealing with a trusted supplier or your money back.
Paypal Guarantees it.

You will be able to download the Master Templates immediately after purchase.

Add to Cart

USD 77

Shop with Confidence

Paypal Purchase ProtectionPaypal

Immediate Download

Using our master templates will save you a huge amount of time.




Frequently Asked Questions

Do I need a Paypal account to purchase?

No, you do not need a Paypal account to purchase our products.

Can I use a Credit Card to purchase?

Yes, you can use a credit card to purchase our products.

How will my information be used?

Your information will not be used whatsoever without your permission. In other words, your email address will not be sold or spammed.

Will I get on a spam list?

No. We may add you to our newsletter list. However you can ‘opt out’ at any time. Above all, you will not be spammed. We use Mail Chimp for our electronic updates.

Will I be the victim of identity theft?

No. Paypal and e-Junkie provide a 100% secure system to perform the transaction.

Will the purchase arrive on time?

Yes. As soon as you have paid for your purchase, you will receive a download link via email. However, please remember to also check your ‘Junk Email’ as if you have not received your link immediately, the email could be in your ‘Junk Email Inbox’.

Should you not receive the download link, please contact us immediately and we will get back to you as soon as we can. Please note, the time zone of your country may effect our response time, however we will respond as soon as we can. Our business is located in Australia.

AEST – Australian Eastern Standard Time.

Will I actually get what I ordered?

Yes. We promise to deliver to you and stand by this promise with a 60 day 100% refund policy. Further to this, Paypal guarantees your transaction so you can shop with full confidence.

Can I make changes to the master templates and add my own information?

Yes. The majority of the master templates are MS Word files or MS Excel files. Easy to download and easy to use. You can easily add or remove content and customize the templates to suit your needs. A lot of the templates also have automated Table of Contents, so it is easy to make changes and then update the Table of Contents field so your Table of Contents is also updated. In addition, if you have any problems we can assist.

Will unexpected fine print charges be added to my order without my knowledge?

No. There are no further charges. No monthly subscriptions either. You have the right to use the document to your desires within our terms of agreement of purchase. There are no monthly fee or hidden charges. Similarly, what you see above is the only and final fee.

Will anyone respond if I have problems after buying?

Yes. However, there may be a delay in our response. Depending on your country timezone, we will respond as soon as we can. Please note, we endeavor to respond to your requests within the shortest possible time.

Will it be easy to dispute or cancel my transaction?

Yes. If you are not 100% satisfied with your purchase, we will refund your money 100%. However, we would love some feedback from you so we can improve our product should you believe it could be better.

I did not receive a download link after paying

Please do not panic. e-Junkie is a very reliable document delivery system and it is unlikely this will occur. However, if it does, we will email you the download link as soon as we can.

The website briefly redirected through e-Junkie. Is this safe?

Yes it is safe. When you click on the Proceed to Pay button, you will be redirected briefly through e-Junkie to Paypal. We use e-Junkie to deliver our documents electronically so you receive them immediately – 24 Hours a day, 7 days a week.

Add to Cart

USD 77

Shop with Confidence

Paypal Purchase ProtectionPaypal

  © Copyright 2021
All rights reserved.