If you are considering creating your office document system there is a lot to consider. Often as small and medium business owners we are so busy running our business that we do not have time to apply the things that matter. Creating an Operations Manual is one of the best things you can do. This will help your business grow in a controlled manner.
An Operations Manual is like having a extra Manager that helps you run your business.
In fact, this is one of the essential tools you will need for growth. The last thing you want is for your business to get a poor reputation through delivering poor services and products. This often occurs because teams do not know what to do. They have not been told what to do or have no idea of the expectations of management.
More Staff = More Complicated
If you have any more than one staff member you should really start thinking about an Operations Manual. OK, you can probably deal without one if you have 2 staff. However any more than that and it will be hard to communicate the same thing to each person.
An Operations Manual is a document that lists all of the procedures and policies in your business. For example, if you run a coffee shop your operations manual is going to be relatively straight forward. In comparison to an operations manual for an engineering firm, a coffee shop would be easier. Creating your office document system should be easy and fast.
Keep it Simple but Accurate
It is important that you keep your manual as simple as you can. Ensure it meets the standards you want to deliver through your team. This is why it is so important that you the business owner participates in creating the manual. You must have a full understanding of what and how things get done in your business.
After all, if you have no idea on how to do it then how can you expect your team to perform their tasks correctly?
So if you are a small business owner and you need help running your business, the best help you can get is a Quality Manual. These documents will run your business for you if they are set up well and are accurate.
What do you think? If you are creating your Office Document System, what challenges have you come up against?
Leave a comment below if you agree or disagree.